of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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11. Is special PCB electrical test user knowledge required?
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12. What critical content must be communicated – who, what, when, where, and how?
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13. Who is gathering PCB electrical test information?
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14. Is there a PCB electrical test management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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15. What sort of initial information to gather?
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16. Does the scope remain the same?
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17. How is the team tracking and documenting its work?
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18. Are there any constraints known that bear on the ability to perform PCB electrical test work? How is the team addressing them?
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19. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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20. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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21. How do you build the right business case?
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22. What constraints exist that might impact the team?
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23. What are the dynamics of the communication plan?
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24. Are approval levels defined for contracts and supplements to contracts?
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25. What are the tasks and definitions?
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26. What baselines are required to be defined and managed?
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27. If substitutes have been appointed, have they been briefed on the PCB electrical test goals and received regular communications as to the progress to date?
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28. Why are you doing PCB electrical test and what is the scope?
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29. How was the ‘as is’ process map developed, reviewed, verified and validated?
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30. What information should you gather?
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31. How do you hand over PCB electrical test context?
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32. Is there any additional PCB electrical test definition of success?
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33. Are accountability and ownership for PCB electrical test clearly defined?
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34. What defines best in class?
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35. How will variation in the actual durations of each activity be dealt with to ensure that the expected PCB electrical test results are met?
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36. Is there a clear PCB electrical test case definition?
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37. Is PCB electrical test linked to key stakeholder goals and objectives?
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38. Do you have a PCB electrical test success story or case study ready to tell and share?
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39. When is the estimated completion date?
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40. What scope to assess?
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41. What is the scope of PCB electrical test?
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42. Do you have organizational privacy requirements?
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43. Is full participation by members in regularly held team meetings guaranteed?
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44. Has the PCB electrical test work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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45. What key stakeholder process output measure(s) does PCB electrical test leverage and how?
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46. What are the requirements for audit information?
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47. Has/have the customer(s) been identified?
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48. Are audit criteria, scope, frequency and methods defined?
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49. Who are the PCB electrical test improvement team members, including Management Leads and Coaches?
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50. What are the core elements of the PCB electrical test business case?
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51. What are (control) requirements for PCB electrical test Information?
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52. Are roles and responsibilities formally defined?
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53. What PCB electrical test services do you require?
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54. What system do you use for gathering PCB electrical test information?
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55. How do you manage unclear PCB electrical test requirements?
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56. Are different versions of process maps needed to account for the different types of inputs?
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57. Have all of the relationships been defined properly?
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58. What happens if PCB electrical test’s scope changes?
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59. Has a project plan, Gantt chart, or similar been developed/completed?
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60. How does the PCB electrical test manager ensure against scope creep?
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61. Is it clearly defined in and to your organization what you do?
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62. How do you gather PCB electrical test requirements?
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63. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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64. What is the scope of the PCB electrical test work?
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