and Responsibilities for each team member and its leadership? Where is this documented?
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8. Are customer(s) identified and segmented according to their different needs and requirements?
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9. Has the direction changed at all during the course of Managed Content as a Service? If so, when did it change and why?
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10. How do you manage scope?
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11. What is the scope of the Managed Content as a Service effort?
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12. What system do you use for gathering Managed Content as a Service information?
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13. What baselines are required to be defined and managed?
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14. Has the Managed Content as a Service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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15. Are there any constraints known that bear on the ability to perform Managed Content as a Service work? How is the team addressing them?
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16. Are approval levels defined for contracts and supplements to contracts?
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17. Will a Managed Content as a Service production readiness review be required?
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18. The political context: who holds power?
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19. Have the customer needs been translated into specific, measurable requirements? How?
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20. Are the Managed Content as a Service requirements testable?
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21. Does the scope remain the same?
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22. What Managed Content as a Service services do you require?
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23. What would be the goal or target for a Managed Content as a Service’s improvement team?
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24. What is the scope?
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25. How does the Managed Content as a Service manager ensure against scope creep?
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26. What are the requirements for audit information?
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27. Is the team equipped with available and reliable resources?
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28. What are the record-keeping requirements of Managed Content as a Service activities?
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29. How will the Managed Content as a Service team and the group measure complete success of Managed Content as a Service?
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30. What is the scope of Managed Content as a Service?
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31. Is scope creep really all bad news?
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32. Are task requirements clearly defined?
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33. How was the ‘as is’ process map developed, reviewed, verified and validated?
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34. How do you catch Managed Content as a Service definition inconsistencies?
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35. What was the context?
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36. How can the value of Managed Content as a Service be defined?
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37. What are the dynamics of the communication plan?
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38. What constraints exist that might impact the team?
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39. Is the work to date meeting requirements?
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40. How have you defined all Managed Content as a Service requirements first?
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41. Will team members regularly document their Managed Content as a Service work?
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42. When are meeting minutes sent out? Who is on the distribution list?
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43. Are all requirements met?
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44. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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45. Are there different segments of customers?
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46. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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47. What happens if Managed Content as a Service’s scope changes?
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48. What intelligence can you gather?
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49. How do you gather the stories?
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50. What key stakeholder process output measure(s) does Managed Content as a Service leverage and how?
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51. Who is gathering Managed Content as a Service information?
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52. Who approved the Managed Content as a Service scope?
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53. What scope do you want your strategy to cover?
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54. How is the team tracking and documenting its work?
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55. What is out of scope?
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56. What are the compelling stakeholder reasons for embarking on Managed Content as a Service?
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57. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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58. What is in the scope and what is not in scope?
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59. Do you have a Managed Content as a Service success story or case study ready to tell and share?
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60. Does the team have regular meetings?
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61. Have all of the relationships been defined properly?
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62. What is the worst case scenario?
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63.