management team recognize System Protection as an effective investment?
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61. Can management personnel recognize the monetary benefit of System Protection?
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62. Will a response program recognize when a crisis occurs and provide some level of response?
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63. What are the timeframes required to resolve each of the issues/problems?
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64. What extra resources will you need?
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65. What are the minority interests and what amount of minority interests can be recognized?
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66. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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67. How much are sponsors, customers, partners, stakeholders involved in System Protection? In other words, what are the risks, if System Protection does not deliver successfully?
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68. What problems are you facing and how do you consider System Protection will circumvent those obstacles?
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69. Is it needed?
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70. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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71. Will new equipment/products be required to facilitate System Protection delivery, for example is new software needed?
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72. Whom do you really need or want to serve?
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73. What do employees need in the short term?
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74. How does it fit into your organizational needs and tasks?
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75. Do you know what you need to know about System Protection?
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76. Do you need different information or graphics?
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77. When a System Protection manager recognizes a problem, what options are available?
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78. What would happen if System Protection weren’t done?
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79. Do you need to avoid or amend any System Protection activities?
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80. What is the recognized need?
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81. What is the problem and/or vulnerability?
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82. What vendors make products that address the System Protection needs?
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83. Does your organization need more System Protection education?
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84. What resources or support might you need?
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85. What prevents you from making the changes you know will make you a more effective System Protection leader?
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86. What creative shifts do you need to take?
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87. How are training requirements identified?
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88. What else needs to be measured?
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89. Who are your key stakeholders who need to sign off?
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90. Are problem definition and motivation clearly presented?
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91. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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92. Are there recognized System Protection problems?
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93. Is the quality assurance team identified?
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94. What training and capacity building actions are needed to implement proposed reforms?
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95. How do you assess your System Protection workforce capability and capacity needs, including skills, competencies, and staffing levels?
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96. How do you recognize an objection?
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97. What is the problem or issue?
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98. For your System Protection project, identify and describe the business environment, is there more than one layer to the business environment?
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99. What are the expected benefits of System Protection to the stakeholder?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the System Protection Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Who are the System Protection improvement team members, including Management Leads and Coaches?
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2. What is the context?
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3. What customer feedback methods were used to solicit their input?
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4. Are approval levels defined for contracts and supplements to contracts?
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5. The political context: who holds power?
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6. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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7. What is in scope?
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8. Has your scope been defined?
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9. How is the team tracking and documenting its work?
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10. What is the definition of success?
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11. What are the dynamics of the communication plan?
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