all requirements met?
<--- Score
15. Do you have organizational privacy requirements?
<--- Score
16. Are there different segments of customers?
<--- Score
17. Is there a clear Health communication case definition?
<--- Score
18. How would you define the culture at your organization, how susceptible is it to Health communication changes?
<--- Score
19. Is the Health communication scope complete and appropriately sized?
<--- Score
20. How have you defined all Health communication requirements first?
<--- Score
21. Have all of the relationships been defined properly?
<--- Score
22. What was the context?
<--- Score
23. What is the scope of the Health communication effort?
<--- Score
24. How do you think the partners involved in Health communication would have defined success?
<--- Score
25. Are improvement team members fully trained on Health communication?
<--- Score
26. Scope of sensitive information?
<--- Score
27. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
28. When is the estimated completion date?
<--- Score
29. Have specific policy objectives been defined?
<--- Score
30. What knowledge or experience is required?
<--- Score
31. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
32. How do you gather the stories?
<--- Score
33. What are the record-keeping requirements of Health communication activities?
<--- Score
34. What sources do you use to gather information for a Health communication study?
<--- Score
35. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
<--- Score
36. Is Health communication linked to key stakeholder goals and objectives?
<--- Score
37. When is/was the Health communication start date?
<--- Score
38. Are approval levels defined for contracts and supplements to contracts?
<--- Score
39. What are the requirements for audit information?
<--- Score
40. Who is gathering information?
<--- Score
41. What is in the scope and what is not in scope?
<--- Score
42. Has the direction changed at all during the course of Health communication? If so, when did it change and why?
<--- Score
43. Is there a Health communication management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
44. What are (control) requirements for Health communication Information?
<--- Score
45. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
46. Are the Health communication requirements complete?
<--- Score
47. Is it clearly defined in and to your organization what you do?
<--- Score
48. What Health communication services do you require?
<--- Score
49. Are accountability and ownership for Health communication clearly defined?
<--- Score
50. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
51. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
52. Has/have the customer(s) been identified?
<--- Score
53. What intelligence can you gather?
<--- Score
54. How is the team tracking and documenting its work?
<--- Score
55. How would you define Health communication leadership?
<--- Score
56. How do you hand over Health communication context?
<--- Score
57. What are the dynamics of the communication plan?
<--- Score
58. How do you catch Health communication definition inconsistencies?
<--- Score
59. What is out-of-scope initially?
<--- Score
60. What happens if Health communication’s scope changes?
<--- Score
61. What is the context?
<--- Score
62. Is full participation by members in regularly held team meetings guaranteed?
<--- Score
63. What are the Health communication use cases?
<--- Score
64. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
65. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
<--- Score
66. How do you build the right business case?
<--- Score
67. How do you manage scope?
<--- Score
68. Does the team have regular meetings?
<--- Score
69. Why are you doing Health communication and what is the scope?
<--- Score
70. Who defines (or who defined) the rules and roles?
<--- Score