Why are you doing Communication intelligence and what is the scope?
<--- Score
9. What is in the scope and what is not in scope?
<--- Score
10. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
11. Who approved the Communication intelligence scope?
<--- Score
12. Have all basic functions of Communication intelligence been defined?
<--- Score
13. What are the requirements for audit information?
<--- Score
14. What gets examined?
<--- Score
15. Do you have organizational privacy requirements?
<--- Score
16. Do you all define Communication intelligence in the same way?
<--- Score
17. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
18. Are required metrics defined, what are they?
<--- Score
19. What are the dynamics of the communication plan?
<--- Score
20. Has your scope been defined?
<--- Score
21. What baselines are required to be defined and managed?
<--- Score
22. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
23. What is the scope of the Communication intelligence work?
<--- Score
24. Are the Communication intelligence requirements testable?
<--- Score
25. Is the Communication intelligence scope complete and appropriately sized?
<--- Score
26. What are the record-keeping requirements of Communication intelligence activities?
<--- Score
27. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
28. When is/was the Communication intelligence start date?
<--- Score
29. What is a worst-case scenario for losses?
<--- Score
30. What is the context?
<--- Score
31. Is the Communication intelligence scope manageable?
<--- Score
32. Are resources adequate for the scope?
<--- Score
33. What defines best in class?
<--- Score
34. How have you defined all Communication intelligence requirements first?
<--- Score
35. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
36. What Communication intelligence requirements should be gathered?
<--- Score
37. Does the scope remain the same?
<--- Score
38. Has/have the customer(s) been identified?
<--- Score
39. Are all requirements met?
<--- Score
40. How are consistent Communication intelligence definitions important?
<--- Score
41. Scope of sensitive information?
<--- Score
42. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
43. Who is gathering Communication intelligence information?
<--- Score
44. Is there a clear Communication intelligence case definition?
<--- Score
45. Have specific policy objectives been defined?
<--- Score
46. Is Communication intelligence required?
<--- Score
47. What critical content must be communicated – who, what, when, where, and how?
<--- Score
48. Are there any constraints known that bear on the ability to perform Communication intelligence work? How is the team addressing them?
<--- Score
49. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
50. How will variation in the actual durations of each activity be dealt with to ensure that the expected Communication intelligence results are met?
<--- Score
51. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
52. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
53. Is the scope of Communication intelligence defined?
<--- Score
54. What system do you use for gathering Communication intelligence information?
<--- Score
55. What is the definition of Communication intelligence excellence?
<--- Score
56. How does the Communication intelligence manager ensure against scope creep?
<--- Score
57. When is the estimated completion date?
<--- Score
58. How would you define Communication intelligence leadership?
<--- Score
59. What information should you gather?
<--- Score
60. The political context: who holds power?
<--- Score
61. What knowledge or experience is required?
<--- Score
62. How do you gather the stories?
<--- Score
63. How do you gather Communication intelligence requirements?
<--- Score
64. Are roles and responsibilities formally defined?
<--- Score
65. Have all of the relationships been defined properly?
<--- Score