to the corresponding spoke in the Public Health Services Scorecard on the second next page of the Self-Assessment.
Your completed Public Health Services Scorecard will give you a clear presentation of which Public Health Services areas need attention.
Public Health Services
Scorecard Example
Example of how the finalized Scorecard can look like:
Public Health Services
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Public Health Services
Scorecard Example12
Public Health Services
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:26
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:102
Public Health Services and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Public Health Services128
1.1 Project Charter: Public Health Services130
1.2 Stakeholder Register: Public Health Services132
1.3 Stakeholder Analysis Matrix: Public Health Services133
2.0 Planning Process Group: Public Health Services135
2.1 Project Management Plan: Public Health Services137
2.2 Scope Management Plan: Public Health Services139
2.3 Requirements Management Plan: Public Health Services141
2.4 Requirements Documentation: Public Health Services143
2.5 Requirements Traceability Matrix: Public Health Services145
2.6 Project Scope Statement: Public Health Services147
2.7 Assumption and Constraint Log: Public Health Services149
2.8 Work Breakdown Structure: Public Health Services151
2.9 WBS Dictionary: Public Health Services153
2.10 Schedule Management Plan: Public Health Services156
2.11 Activity List: Public Health Services158
2.12 Activity Attributes: Public Health Services160
2.13 Milestone List: Public Health Services162
2.14 Network Diagram: Public Health Services164
2.15 Activity Resource Requirements: Public Health Services166
2.16 Resource Breakdown Structure: Public Health Services168
2.17 Activity Duration Estimates: Public Health Services170
2.18 Duration Estimating Worksheet: Public Health Services172
2.19 Project Schedule: Public Health Services174
2.20 Cost Management Plan: Public Health Services176
2.21 Activity Cost Estimates: Public Health Services178
2.22 Cost Estimating Worksheet: Public Health Services180
2.23 Cost Baseline: Public Health Services182
2.24 Quality Management Plan: Public Health Services184
2.25 Quality Metrics: Public Health Services186
2.26 Process Improvement Plan: Public Health Services188
2.27 Responsibility Assignment Matrix: Public Health Services190
2.28 Roles and Responsibilities: Public Health Services192
2.29 Human Resource Management Plan: Public Health Services194
2.30 Communications Management Plan: Public Health Services196
2.31 Risk Management Plan: Public Health Services198
2.32 Risk Register: Public Health Services200
2.33 Probability and Impact Assessment: Public Health Services202
2.34 Probability and Impact Matrix: Public Health Services204
2.35 Risk Data Sheet: Public Health Services206
2.36 Procurement Management Plan: Public Health Services208
2.37 Source Selection Criteria: Public Health Services210
2.38 Stakeholder Management Plan: Public Health Services212
2.39 Change Management Plan: Public Health Services214
3.0 Executing Process Group: Public Health Services216
3.1 Team Member Status Report: Public Health Services218
3.2 Change Request: Public Health Services220
3.3 Change Log: Public Health Services222
3.4 Decision Log: Public Health Services224
3.5 Quality Audit: Public Health Services226
3.6 Team Directory: Public Health Services229
3.7 Team Operating Agreement: Public Health Services231
3.8 Team Performance Assessment: Public Health Services233
3.9 Team Member Performance Assessment: Public Health Services235
3.10 Issue Log: Public Health Services237
4.0 Monitoring and Controlling Process Group: Public Health Services239
4.1 Project Performance Report: Public Health Services241
4.2 Variance Analysis: Public Health Services243
4.3 Earned Value Status: Public Health Services245
4.4 Risk Audit: Public Health Services247
4.5 Contractor Status Report: Public Health Services249
4.6 Formal Acceptance: Public Health Services251
5.0 Closing Process Group: Public Health Services253
5.1 Procurement Audit: Public Health Services255
5.2 Contract Close-Out: Public Health Services258
5.3 Project or Phase Close-Out: Public Health Services260
5.4 Lessons Learned: Public Health Services262
Index264
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1