Gerardus Blokdyk

Social Mobility A Complete Guide - 2020 Edition


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      69. What are the rough order estimates on cost savings/opportunities that Social mobility brings?

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      70. How do you manage scope?

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      71. Do you all define Social mobility in the same way?

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      72. Are there different segments of customers?

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      73. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      74. Who are the Social mobility improvement team members, including Management Leads and Coaches?

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      75. What are the Social mobility tasks and definitions?

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      76. Are roles and responsibilities formally defined?

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      77. Who is gathering Social mobility information?

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      78. Are all requirements met?

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      79. Is the work to date meeting requirements?

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      80. Scope of sensitive information?

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      81. Is scope creep really all bad news?

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      82. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      83. What defines best in class?

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      84. What is the scope of the Social mobility work?

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      85. Are task requirements clearly defined?

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      86. What is out-of-scope initially?

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      87. What customer feedback methods were used to solicit their input?

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      88. How is the team tracking and documenting its work?

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      89. What critical content must be communicated – who, what, when, where, and how?

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      90. Do you have a Social mobility success story or case study ready to tell and share?

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      91. How do you gather requirements?

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      92. Is Social mobility currently on schedule according to the plan?

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      93. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      94. How do you manage unclear Social mobility requirements?

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      95. What information should you gather?

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      96. How do you gather Social mobility requirements?

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      97. Is there any additional Social mobility definition of success?

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      98. Will a Social mobility production readiness review be required?

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      99. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      100. How and when will the baselines be defined?

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      101. Is the scope of Social mobility defined?

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      102. How does the Social mobility manager ensure against scope creep?

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      103. What is the scope of the Social mobility effort?

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      104. What is a worst-case scenario for losses?

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      105. Who approved the Social mobility scope?

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      106. What are (control) requirements for Social mobility Information?

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      107. Has a project plan, Gantt chart, or similar been developed/completed?

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      108. What are the compelling stakeholder reasons for embarking on Social mobility?

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      109. Is Social mobility required?

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      110. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      111. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      112. How do you hand over Social mobility context?

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      113. Has a high-level ‘as is’ process map been completed, verified and validated?

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      114. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      115. How often are the team meetings?

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      116. How would you define the culture at your organization, how susceptible is it to Social mobility changes?

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      117. When are meeting minutes sent out? Who is on the distribution list?

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      118. Have specific policy objectives been defined?

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      119. Has everyone on the team, including the team leaders, been properly trained?

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      120. What key stakeholder process output measure(s) does Social mobility leverage and how?

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      121. Does the team have regular meetings?

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      122. Has the Social mobility work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      123. Do you have organizational privacy requirements?

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      124. What Social mobility requirements should be gathered?

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      125. Have all basic functions of Social mobility