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29. Are there different segments of customers?
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30. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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31. Why are you doing Cost center and what is the scope?
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32. Is special Cost center user knowledge required?
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33. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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34. What are the rough order estimates on cost savings/opportunities that Cost center brings?
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35. What constraints exist that might impact the team?
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36. What was the context?
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37. How often are the team meetings?
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38. What critical content must be communicated – who, what, when, where, and how?
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39. Will team members perform Cost center work when assigned and in a timely fashion?
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40. Are the Cost center requirements complete?
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41. What intelligence can you gather?
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42. How will the Cost center team and the group measure complete success of Cost center?
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43. When is/was the Cost center start date?
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44. Does the team have regular meetings?
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45. When is the estimated completion date?
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46. How can the value of Cost center be defined?
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47. Is the work to date meeting requirements?
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48. What are the tasks and definitions?
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49. Are approval levels defined for contracts and supplements to contracts?
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50. Has the direction changed at all during the course of Cost center? If so, when did it change and why?
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51. Is the Cost center scope manageable?
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52. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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53. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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54. Is Cost center required?
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55. Is it clearly defined in and to your organization what you do?
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56. Is Cost center linked to key stakeholder goals and objectives?
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57. Is there a clear Cost center case definition?
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58. Have all basic functions of Cost center been defined?
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59. What gets examined?
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60. Does the scope remain the same?
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61. What system do you use for gathering Cost center information?
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62. What defines best in class?
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63. Is scope creep really all bad news?
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64. What is in scope?
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65. How would you define the culture at your organization, how susceptible is it to Cost center changes?
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66. Is the Cost center scope complete and appropriately sized?
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67. How was the ‘as is’ process map developed, reviewed, verified and validated?
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68. How have you defined all Cost center requirements first?
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69. What is the scope of Cost center?
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70. Are required metrics defined, what are they?
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71. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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72. What are the record-keeping requirements of Cost center activities?
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73. What is the worst case scenario?
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74. How will variation in the actual durations of each activity be dealt with to ensure that the expected Cost center results are met?
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75. What baselines are required to be defined and managed?
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76. What information do you gather?
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77. Is there a Cost center management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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78. How would you define Cost center leadership?
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79. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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80. Are the Cost center requirements testable?
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81. What scope do you want your strategy to cover?
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82. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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83. What are the Cost center tasks and definitions?
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84. What are the requirements for audit information?
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85. How did the Cost center manager receive input to the development of a Cost center improvement plan and the estimated completion