Your completed Trust System Scorecard will give you a clear presentation of which Trust System areas need attention.
Trust System
Scorecard Example
Example of how the finalized Scorecard can look like:
Trust System
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Trust System
Scorecard Example12
Trust System
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:26
CRITERION #3: MEASURE:41
CRITERION #4: ANALYZE:56
CRITERION #5: IMPROVE:71
CRITERION #6: CONTROL:87
CRITERION #7: SUSTAIN:99
Trust System and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Trust System125
1.1 Project Charter: Trust System127
1.2 Stakeholder Register: Trust System129
1.3 Stakeholder Analysis Matrix: Trust System130
2.0 Planning Process Group: Trust System132
2.1 Project Management Plan: Trust System134
2.2 Scope Management Plan: Trust System136
2.3 Requirements Management Plan: Trust System138
2.4 Requirements Documentation: Trust System140
2.5 Requirements Traceability Matrix: Trust System142
2.6 Project Scope Statement: Trust System144
2.7 Assumption and Constraint Log: Trust System146
2.8 Work Breakdown Structure: Trust System148
2.9 WBS Dictionary: Trust System150
2.10 Schedule Management Plan: Trust System153
2.11 Activity List: Trust System155
2.12 Activity Attributes: Trust System157
2.13 Milestone List: Trust System159
2.14 Network Diagram: Trust System161
2.15 Activity Resource Requirements: Trust System163
2.16 Resource Breakdown Structure: Trust System164
2.17 Activity Duration Estimates: Trust System166
2.18 Duration Estimating Worksheet: Trust System168
2.19 Project Schedule: Trust System170
2.20 Cost Management Plan: Trust System172
2.21 Activity Cost Estimates: Trust System174
2.22 Cost Estimating Worksheet: Trust System176
2.23 Cost Baseline: Trust System178
2.24 Quality Management Plan: Trust System180
2.25 Quality Metrics: Trust System182
2.26 Process Improvement Plan: Trust System184
2.27 Responsibility Assignment Matrix: Trust System186
2.28 Roles and Responsibilities: Trust System188
2.29 Human Resource Management Plan: Trust System190
2.30 Communications Management Plan: Trust System192
2.31 Risk Management Plan: Trust System194
2.32 Risk Register: Trust System196
2.33 Probability and Impact Assessment: Trust System198
2.34 Probability and Impact Matrix: Trust System200
2.35 Risk Data Sheet: Trust System202
2.36 Procurement Management Plan: Trust System204
2.37 Source Selection Criteria: Trust System206
2.38 Stakeholder Management Plan: Trust System208
2.39 Change Management Plan: Trust System210
3.0 Executing Process Group: Trust System212
3.1 Team Member Status Report: Trust System214
3.2 Change Request: Trust System216
3.3 Change Log: Trust System218
3.4 Decision Log: Trust System220
3.5 Quality Audit: Trust System222
3.6 Team Directory: Trust System225
3.7 Team Operating Agreement: Trust System227
3.8 Team Performance Assessment: Trust System229
3.9 Team Member Performance Assessment: Trust System232
3.10 Issue Log: Trust System234
4.0 Monitoring and Controlling Process Group: Trust System236
4.1 Project Performance Report: Trust System238
4.2 Variance Analysis: Trust System240
4.3 Earned Value Status: Trust System242
4.4 Risk Audit: Trust System244
4.5 Contractor Status Report: Trust System246
4.6 Formal Acceptance: Trust System248
5.0 Closing Process Group: Trust System250
5.1 Procurement Audit: Trust System252
5.2 Contract Close-Out: Trust System254
5.3 Project or Phase Close-Out: Trust System256
5.4 Lessons Learned: Trust System258
Index260
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is the smallest subset of the problem you can usefully solve?
<--- Score
2. Consider your own Trust system project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
<--- Score
3. Where do you need to exercise leadership?
<--- Score
4. What do employees need in the short term?
<--- Score
5.