Has a project plan, Gantt chart, or similar been developed/completed?
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115. What baselines are required to be defined and managed?
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116. What are the Human language technology use cases?
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117. Where can you gather more information?
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118. What are the dynamics of the communication plan?
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119. What customer feedback methods were used to solicit their input?
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120. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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121. How do you hand over Human language technology context?
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122. Is the work to date meeting requirements?
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123. Are there different segments of customers?
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124. Have the customer needs been translated into specific, measurable requirements? How?
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125. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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126. Has a team charter been developed and communicated?
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127. What is the scope of the Human language technology work?
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128. What is the definition of success?
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129. Is the Human language technology scope manageable?
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130. What are the tasks and definitions?
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131. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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132. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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133. Will team members regularly document their Human language technology work?
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134. Is scope creep really all bad news?
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135. How do you catch Human language technology definition inconsistencies?
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136. What is the context?
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137. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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138. How do you manage changes in Human language technology requirements?
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139. The political context: who holds power?
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140. What would be the goal or target for a Human language technology’s improvement team?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Human language technology Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Where is the cost?
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2. What are the uncertainties surrounding estimates of impact?
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3. How will you measure success?
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4. What does your operating model cost?
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5. How do you verify if Human language technology is built right?
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6. What are the costs?
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7. How do you verify your resources?
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8. How can you reduce costs?
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9. Are there competing Human language technology priorities?
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10. How do you measure success?
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11. Do you effectively measure and reward individual and team performance?
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12. What are your customers expectations and measures?
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13. How long to keep data and how to manage retention costs?
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14. What is an unallowable cost?
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15. Are missed Human language technology opportunities costing your organization money?
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16. When are costs are incurred?
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17. How are costs allocated?
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18. How is the value delivered by Human language technology being measured?
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19. How do your measurements capture actionable Human language technology information for use in exceeding your customers expectations and securing your customers engagement?
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20. What are the strategic priorities for this year?
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21. Is the cost worth the Human language technology effort ?
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22. Where can you go to verify the info?
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23. Which measures and indicators matter?
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24. What drives O&M cost?
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25. What causes innovation to fail or succeed in your organization?
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