Gerardus Blokdyk

Organization Behavior A Complete Guide - 2020 Edition


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spoke in the Organization Behavior Scorecard on the second next page of the Self-Assessment.

      Your completed Organization Behavior Scorecard will give you a clear presentation of which Organization Behavior areas need attention.

      Organization Behavior

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Organization Behavior

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Organization Behavior

      Scorecard Example12

      Organization Behavior

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Organization Behavior and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Organization Behavior130

      1.1 Project Charter: Organization Behavior132

      1.2 Stakeholder Register: Organization Behavior134

      1.3 Stakeholder Analysis Matrix: Organization Behavior135

      2.0 Planning Process Group: Organization Behavior137

      2.1 Project Management Plan: Organization Behavior139

      2.2 Scope Management Plan: Organization Behavior141

      2.3 Requirements Management Plan: Organization Behavior143

      2.4 Requirements Documentation: Organization Behavior145

      2.5 Requirements Traceability Matrix: Organization Behavior147

      2.6 Project Scope Statement: Organization Behavior149

      2.7 Assumption and Constraint Log: Organization Behavior151

      2.8 Work Breakdown Structure: Organization Behavior153

      2.9 WBS Dictionary: Organization Behavior155

      2.10 Schedule Management Plan: Organization Behavior157

      2.11 Activity List: Organization Behavior159

      2.12 Activity Attributes: Organization Behavior161

      2.13 Milestone List: Organization Behavior163

      2.14 Network Diagram: Organization Behavior165

      2.15 Activity Resource Requirements: Organization Behavior167

      2.16 Resource Breakdown Structure: Organization Behavior168

      2.17 Activity Duration Estimates: Organization Behavior170

      2.18 Duration Estimating Worksheet: Organization Behavior172

      2.19 Project Schedule: Organization Behavior174

      2.20 Cost Management Plan: Organization Behavior176

      2.21 Activity Cost Estimates: Organization Behavior178

      2.22 Cost Estimating Worksheet: Organization Behavior180

      2.23 Cost Baseline: Organization Behavior182

      2.24 Quality Management Plan: Organization Behavior184

      2.25 Quality Metrics: Organization Behavior186

      2.26 Process Improvement Plan: Organization Behavior188

      2.27 Responsibility Assignment Matrix: Organization Behavior190

      2.28 Roles and Responsibilities: Organization Behavior192

      2.29 Human Resource Management Plan: Organization Behavior194

      2.30 Communications Management Plan: Organization Behavior196

      2.31 Risk Management Plan: Organization Behavior198

      2.32 Risk Register: Organization Behavior200

      2.33 Probability and Impact Assessment: Organization Behavior202

      2.34 Probability and Impact Matrix: Organization Behavior204

      2.35 Risk Data Sheet: Organization Behavior206

      2.36 Procurement Management Plan: Organization Behavior208

      2.37 Source Selection Criteria: Organization Behavior210

      2.38 Stakeholder Management Plan: Organization Behavior212

      2.39 Change Management Plan: Organization Behavior214

      3.0 Executing Process Group: Organization Behavior216

      3.1 Team Member Status Report: Organization Behavior218

      3.2 Change Request: Organization Behavior220

      3.3 Change Log: Organization Behavior222

      3.4 Decision Log: Organization Behavior224

      3.5 Quality Audit: Organization Behavior226

      3.6 Team Directory: Organization Behavior229

      3.7 Team Operating Agreement: Organization Behavior231

      3.8 Team Performance Assessment: Organization Behavior233

      3.9 Team Member Performance Assessment: Organization Behavior235

      3.10 Issue Log: Organization Behavior237

      4.0 Monitoring and Controlling Process Group: Organization Behavior239

      4.1 Project Performance Report: Organization Behavior241

      4.2 Variance Analysis: Organization Behavior243

      4.3 Earned Value Status: Organization Behavior245

      4.4 Risk Audit: Organization Behavior247

      4.5 Contractor Status Report: Organization Behavior249

      4.6 Formal Acceptance: Organization Behavior251

      5.0 Closing Process Group: Organization Behavior253

      5.1 Procurement Audit: Organization Behavior255

      5.2 Contract Close-Out: Organization Behavior258

      5.3 Project or Phase Close-Out: Organization Behavior260

      5.4 Lessons Learned: Organization Behavior262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1.