Gerardus Blokdyk

Health Care Services A Complete Guide - 2020 Edition


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      12. How often are the team meetings?

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      13. How do you manage scope?

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      14. What Health care services services do you require?

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      15. What are the requirements for audit information?

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      16. Is Health care services linked to key stakeholder goals and objectives?

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      17. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      18. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      19. Are improvement team members fully trained on Health care services?

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      20. Who is gathering information?

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      21. How do you manage unclear Health care services requirements?

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      22. Is the scope of Health care services defined?

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      23. Has everyone on the team, including the team leaders, been properly trained?

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      24. What customer feedback methods were used to solicit their input?

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      25. Are the Health care services requirements testable?

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      26. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      27. Is special Health care services user knowledge required?

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      28. Who approved the Health care services scope?

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      29. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      30. If substitutes have been appointed, have they been briefed on the Health care services goals and received regular communications as to the progress to date?

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      31. How do you build the right business case?

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      32. What intelligence can you gather?

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      33. How do you hand over Health care services context?

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      34. When is/was the Health care services start date?

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      35. Are accountability and ownership for Health care services clearly defined?

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      36. How have you defined all Health care services requirements first?

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      37. Is the work to date meeting requirements?

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      38. Will a Health care services production readiness review be required?

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      39. Is the team equipped with available and reliable resources?

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      40. What are the Health care services tasks and definitions?

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      41. Is scope creep really all bad news?

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      42. Who is gathering Health care services information?

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      43. Are there different segments of customers?

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      44. What are the record-keeping requirements of Health care services activities?

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      45. What are the tasks and definitions?

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      46. What is the scope of the Health care services work?

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      47. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      48. What constraints exist that might impact the team?

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      49. How do you keep key subject matter experts in the loop?

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      50. Is Health care services required?

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      51. Is Health care services currently on schedule according to the plan?

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      52. What are the compelling stakeholder reasons for embarking on Health care services?

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      53. Is there a clear Health care services case definition?

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      54. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      55. How and when will the baselines be defined?

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      56. Are customer(s) identified and segmented according to their different needs and requirements?

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      57. Have the customer needs been translated into specific, measurable requirements? How?

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      58. Are roles and responsibilities formally defined?

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      59. Where can you gather more information?

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      60. What information do you gather?

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      61. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      62. Has a Health care services requirement not been met?

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      63. What are the rough order estimates on cost savings/opportunities that Health care services brings?

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      64. What are the Health care services use cases?

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      65. How do you think the partners involved in Health care services would have defined success?

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      66. Are there any constraints known that bear on the ability to perform Health care services work? How is the team addressing them?

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