Gerardus Blokdyk

Health Care Services A Complete Guide - 2020 Edition


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completion date?

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      68. What would be the goal or target for a Health care services’s improvement team?

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      69. How would you define the culture at your organization, how susceptible is it to Health care services changes?

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      70. What is the definition of Health care services excellence?

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      71. What baselines are required to be defined and managed?

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      72. What happens if Health care services’s scope changes?

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      73. How do you catch Health care services definition inconsistencies?

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      74. Has the Health care services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      75. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      76. What is the worst case scenario?

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      77. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      78. What are (control) requirements for Health care services Information?

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      79. When are meeting minutes sent out? Who is on the distribution list?

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      80. Scope of sensitive information?

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      81. What is the context?

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      82. Has a team charter been developed and communicated?

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      83. What are the dynamics of the communication plan?

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      84. The political context: who holds power?

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      85. What system do you use for gathering Health care services information?

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      86. What gets examined?

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      87. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      88. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      89. How can the value of Health care services be defined?

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      90. How does the Health care services manager ensure against scope creep?

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      91. What key stakeholder process output measure(s) does Health care services leverage and how?

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      92. Have specific policy objectives been defined?

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      93. Does the team have regular meetings?

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      94. What sort of initial information to gather?

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      95. Is it clearly defined in and to your organization what you do?

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      96. Has your scope been defined?

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      97. Who defines (or who defined) the rules and roles?

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      98. Has the direction changed at all during the course of Health care services? If so, when did it change and why?

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      99. Will team members perform Health care services work when assigned and in a timely fashion?

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      100. How will the Health care services team and the group measure complete success of Health care services?

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      101. What sources do you use to gather information for a Health care services study?

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      102. Are resources adequate for the scope?

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      103. Is full participation by members in regularly held team meetings guaranteed?

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      104. What defines best in class?

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      105. What is the scope of the Health care services effort?

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      106. Are all requirements met?

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      107. Are the Health care services requirements complete?

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      108. Do you all define Health care services in the same way?

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      109. Are different versions of process maps needed to account for the different types of inputs?

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      110. Is there a critical path to deliver Health care services results?

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      111. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      112. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      113. Are required metrics defined, what are they?

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      114. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      115. What information should you gather?

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      116. Will team members regularly document their Health care services work?

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      117. How is the team tracking and documenting its work?

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      118. How would you define Health care services leadership?

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      119. How do you gather the stories?

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      120. What scope do you want your strategy to cover?

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      121. What is in the scope and what is not in scope?

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      122. What critical content must be communicated – who, what, when, where, and how?

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