Алексей Никифоров

Управление юридической функцией организации


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      20

      https://www.gartner.com/en/documents/3953706/5-things-cost-effective-legal-departments-do-right

      21

      https://thepractice.law.harvard.edu/article/speakers-corner-richard-susskind/

      22

      LEGAL OPERATIONS BENCHMARKING REPORT, BusyLamp: https://www.busylamp.com/legal-operations-benchmarking-report-2019/

      23

      2020 STATE OF THE INDUSTRY SURVEY, CLOC: https://cloc.org/blog/cloc-announces-the-results-of-their-3rd-annual-state-of-the-industry-survey/

      24

      GUIDE: BUILDING YOUR LEGAL OPERATIONS FUNCTION

      https://www.busylamp.com/building-legal-operations-function/

      25

      https://blog.lawgeex.com/anatomy-of-a-director-of-legal-operations/

      26

      https://dictionary.cambridge.org/dictionary/english/product

      27

      https://vc.ru/life/78252-metodologiya-produktovogo-podhoda

      28

      https://www.amazon.com/Client-Centered-Law-Firm-Succeed-Experience-Driven/dp/1989603327

      29

      Мой краткий обзор книги The client centered lawfirm можно найти в журнале Legal Insight: «Как сделать клиента довольным», Legal Insight, № 07, 2020;

      30

      https://www.pwc.com/us/en/advisory-services/publications/consumer-intelligence-series/pwc-consumer-intelligence-series-customer-experience.pdf

      31

      https://www.clio.com/wp-content/uploads/2019/10/2019-Legal-Trends-Report.pdf

      32

      https://hbr-russia.ru/marketing/prodazhi/799420

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