paid days off.
• What would you like best: a vacation, a bonus, or a raise? Or would you like all three?
HOW TO PROVIDE INCENTIVES
• Since you need some motivation, here are the incentives for this project.
• Everyone needs something attainable to shoot for, so here is what I can do for you.
• What sorts of incentives would motivate you the most?
• I’d like to tailor these incentives to each person individually; that way, they’ll be much more effective.
HOW TO BUILD/INSPIRE CONFIDENCE
• You have every reason to be confident and self-assured.
• I wonder why you are so modest about your accomplishments.
• Your stellar skills/experience should make you much more confident than you are.
• Feelings follow actions; if you pretend you are confident, soon you will be.
• I think this would be right up your alley. What do you think?
•I think you’d be the best person to handle this particular job.
HOW TO BOOST YOUR TEAM’S CONFIDENCE
• Without confidence, you’ve got everything to lose and nothing to gain.
• I hired each of you because I know you can get the job done.
• If you were honest with yourselves, you’d know just how great you are.
• Don’t feel shy about your accomplishments; let them shine
HOW TO PRAISE AN EMPLOYEE
• I don’t typically praise people, but in your case I’ll have to make an exception.
• You do creditable work here.
• I’m proud of all you’re done here.
• I don’t know of a better employee, here or anywhere else.
• You’ve outdone yourself once again.
HOW TO PRAISE YOUR TEAM
• This team is clearly a cut above the rest.
• No single team has ever done as much; you are all to be commended.
• I have never witnessed such excellence in a team. This is absolutely unprecedented.
HOW TO BOOST TEAM/DEPARTMENT MORALE
• Look, these ebbs and flows are a part of life. Just roll with the punches.
• I know things look bleak now, but I’m hoping they will get better. •
• I have a plan to help get us out of this morass, I promise.
• Let’s work together to figure out a way to rediscover our joy in our work.
HOW TO NUDGE UNDER-PERFORMERS
• If I’m coming down hard on you, it’s because I know you’re capable of so much more.
• It’s going to take some work, but I know you’ll succeed if you really try.
• I know you’re having trouble, but I am certain you will figure it out.
• What can we do to encourage you to raise the bar on your performance?
• I can see that you’re in a rut, but I would like to help you out of it.
HOW TO MENTOR A PROMISING EMPLOYEE
• You know I’m always here if you ever want to talk about your career.
• I wish there was some way I could help you avoid common pitfalls on your way to the top.
• I’ve taken an interest in your career and would like to offer whatever advice I can.
• Some wise person once showed me the ropes here; I’d like to do the same for you.
• If you have the desire to succeed, I have the skills, experience, and time to mentor you.
HOW TO ENCOURAGE INNOVATION
• Sometimes innovation is just a matter of looking at the same thing through a different lens.
• I think we really need to embrace the motto «Think different.»
• I think we are ripe for one of those eureka moments. Are you game?
• There are no mistakes here – only creativity and innovation.
COMMON COMPLAINS
Now, we would like you to look at the most common complaints people make about their work and figure out what to do and what to say in each situation. Show your best managerial skills. Let’s start!
1. I would like a job with more responsibility, but there are very few managerial posts available
2. I find the work rather boring and tedious
3.They don’t pay me enough. I deserve more
4. All I do is work, work, work
5. There are always rumours that jobs are going to be cut
6. Nobody appreciates the work I do
7. I always feel as if I am a weak link
8. We have a glass ceiling here, no matter what and how we do
Vocabulary exercises
1.Read the definition of the new vocabulary and write an appropriate phrase or word
1.To get something good as a result of your own actions -?
2. Willing to do things that are new, difficult, or that involve risks -?
3. An extremely high standard of skills and experience -?
4. The task that should be completed successfully -?
5. A special advantage or benefit, in addition to the money you are paid, that you are given because of your job -?
6.Arranged and cannot be changed by discussion-?
7.To calculate an amount of something (for example tax/ overhead costs)./To solve, to find an answer -?
8.To go down in amount or value very quickly and suddenly -?
9.To avoid typical mistakes -?
10.To formally praise someone or something -?
2. Choose the correct option
1.A way of referring to the situation in modern society in which people compete with each other for money and power
a) a rat race b) a rat cat c) racing d) in a rut
2.Willing to do things that are new, difficult, or that involve risks
a) to play the game b) to be game c) to gamble d) to have a game
3. To formally praise someone or something
a)