are established, however briefly, at this point. This welcome gives confidence to each party about the other’s intentions. An embrace, too, can be such a reward. A hug is a wonderful reward for friendship given and establishes its continuance.
Eyes on eyes, shoulders square and encouraging the horse to go away is the same as allowing people to consider their options and recognize their mutual needs. Generally eye-to-eye contact between people implies communication is going to follow.
It can, however, also be a hostile gesture. The piercing eye-to-eye contact of the predator and prey is aggressive and implies intent to attack. A man was in a canteen one day, his lunch on his tray, when he was suddenly punched in the eye by a complete stranger. The man next to him was horrified and offered a helping hand. As they sat down together the man who had been attacked tried to piece together the reason for the assault. He told his newfound friend that the stranger caught his eye because he looked exactly like the man who had robbed him in the street just a week earlier. “I must have looked at him with subconscious aggression in my eyes without realizing it,” he said thoughtfully.
My eye-to-eye contact with the horse communicates my desire for the animal to go away. I establish a working alliance and a flow of conversation only after the horse communicates a request for cooperation. Using the language of Equus, I keep the conversation alive as I create an environment for learning. If I execute true to the concepts of Join-Up I will soon establish trust. Ambivalence should not be viewed as resistance, but as a request for time to think over the proposal currently being offered. At no time should the trainer use force to establish leadership to achieve his or her aims.
When the horse turns his nearest ear toward me he is paying close attention to what I am saying. It is his first offering of respect during this act of communication.
Coming closer to me in the center of the circle is the equivalent of a person watching me closely during a conversation, and appearing to be keenly aware of what I am saying.
Licking and chewing, another part of the wordless conversation between horse and man, also has a broad connection to human communication. When the horse is still suckling from his mother, he moves his mouth in a unique manner, quite similar to the movements of a human baby. Once the horse has learned to eat grass and hay, this changes to a licking and chewing motion. Don’t we humans place great importance on sharing a meal with someone with whom we wish to communicate? There is a great deal of meaning in this. “Let’s have lunch together,” is very different from, “Let’s spend thirty minutes in my office.” Going out to dinner is another level altogether. It metaphorically shows your soft underside and builds an environment of trust. After my first meeting with Queen Elizabeth many people asked me if I had dined with her. It was surprising to me at the time, but it made me acutely aware of how important most people feel it is to have shared a meal with someone. There is a subconscious understanding that sharing food suggests a closer association. Horses understand their own vulnerability while eating, and so that activity is reserved for a time when they are in the presence of those they trust.
When the horse drops his head and trots along bouncing it near the soil, he is acting out a very similar gesture to that of bowing in traditional Japanese culture: the person who achieves the lower position in this gesture of greeting is in fact asking the other to lead the conversation. This is virtually a direct translation of what the horse is saying: “Please suggest the agenda for this meeting. I don’t necessarily want to be subservient to you, but one of us has to play the lead role and I would like it to be you.”
The Join-Up moment is what any successful human conversation tries to achieve. It represents the coming together of two people, a meeting of the minds and of mutual respect and understanding. It advances the thought that I am happy to be with you and that I hope our time together will be one of mutual enjoyment. I place enormous importance on the fact that it is volunteered. With people, as with horses, I believe it is vital to achieve that same feeling of Join-Up. It is not possible to Join-Up when either participant feels pressure to accomplish it. It is not that we agreed to do it; it is that we want to do it.
Follow-Up is when I walk away from the horse after Join-Up. He will follow me only if he has a true desire to be with me. Horses have no ability to contrive. They simply cannot fake it. When I walk away, if he has any reticence about being with me, he certainly will not follow. Isn’t this similar to forming a close association with another person, nurturing that association and then waiting to see if your new friend makes any effort to come to you? If none is made, perhaps you need a bit more time to convince this individual that you have a meaningful role to play in his or her life. In my opinion, this is the same whether in business or personal relationships.
At the conclusion of a Join-Up session with a horse I make a point of doing something that is generally fun for both my audience and me. I take my horse to one side of the round pen, then run to the opposite side and ask my audience to applaud for the horse’s performance. The horse will virtually always perceive noise as frightening and will rush to be close to me. The crowd will at once realize that my horse has learned to seek a position near me when danger is perceived, thus validating my concepts.
I mentioned that during each of my Join-Up procedures I stroke the horse with both hands in what I call his vulnerable areas, those spots most often attacked by predators, then walk away. I do this to convince the horse that I intend him no harm. No predator walks away from its prey once it has access to the vulnerable areas. This builds trust. People are much the same, and while vulnerability may be either physical or psychological, you build trust when you are in a position where you could do harm but you don’t: the same is true when you protect another person from something you believe could be harmful. In turn, you know that if the same is done for you, it will increase your level of trust for the person involved. This gesture confirms the trust that began to develop at the first greeting. This trust-building tool is one of the most powerful in the world of commerce—the sharing of personal experiences between colleagues helps to create an environment in which people can work at a closer and more efficient level.
To further build this trust, I pick up each of the horse’s feet, hold it for a few seconds, put it down and walk away. The horses’ legs and feet are virtually their only weapons against predators. Their first choice is to flee using those powerful legs, but they will fight as a last resort. The strike of a front hoof or the kick of a back one can often mean life for the horse instead of death. When a horse chooses to allow me control of his hooves, he is in fact entrusting me with his weapons. Isn’t it true in the human spectrum that before we can go forward in a trust-based relationship, we are obligated to lay down our weapons? It isn’t until both parties feel no need for armament that we can truly work in unison.
The saddle pad corresponds in human terms to a tentative step toward shouldering first responsibility. The question asked of us might be: “Are you going to be responsible for your own decisions?” It is useful to find out how people will react to the idea of responsibility before it is given. For example: engagement before marriage, internship before becoming a practitioner and apprenticeship before achieving professional status.
The saddle continues the testing and accepting. It is literally about carrying responsibility; “being saddled with” describes the assignment of a task. Acceptance of the saddle is a metaphor for facing up to responsibility and accepting the responsibility of further challenges.
The bridle is used to guide the horse. Taking the bit between the teeth means, in human terms, to put energy into something, to be purposeful. The bridle is used for gentle guidance, not to control. If a horse wanted to do something, a bridle would not stop him. Among people, guidance—or the willing acceptance of guidance—suggests that a trust mechanism is in place and that one person is listening to another. The bridle represents purpose and direction based upon communication and trust. Cohesive direction and good communication create teamwork, which we rely upon to achieve shared goals.
The rider is the ultimate responsibility for the horse—a commitment akin to that of a partnership or marriage. The partnership of horse and rider represents the mutual acceptance of responsibility between employer and employee, teacher and student, husband and wife. Trust between horse and human can be seen when the two partners are relaxed and at peace together, where there