staff. Almost any suggested change to the working practice or the evening shift would result in a complicated negotiation procedure in which management was not only at loggerheads with union officials but the officials were equally anxious to maintain or enhance whatever differential existed with their rival union prior to any change. The balance of power was summed up in a revealing and justly famous exchange. Once Roy Thomson, visiting the Sunday Times, got into a lift at Gray’s Inn Road and introduced himself to a sun-tanned employee standing next to him. ‘Hello, I’m Roy Thomson, I own this paper,’ the proprietor good-naturedly announced. The Sunday Times NATSOPA machine room official replied, ‘I’m Reg Brady and I run this paper.’27 In 1978, the company’s management discovered that this was true.
The print unions operating at Times Newspapers, as at other Fleet Street titles, were subdivided into chapels, individual bargaining units intent on maintaining their restrictive advantage. The union shop steward at the head of each chapel was known as the father. He, rather than anyone in middle management, had far more direct involvement in print workers’ daily routines. The father was effectively their commanding officer in the field. The military metaphor was a pertinent one for, although the position of father was an ancient one, the Second World War had certainly helped to adapt a new generation to its requirements. Non-commissioned officers who, on returning to civvy street, were not taken into management positions often found the parallel chain of command in the chapel system to their liking.
At Times Newspapers there were fifty-four chapels in existence, almost any one of which was capable of calling a halt to the evening’s print run. TNL management’s attempt to enforce a system in which a disruption by one chapel would cause the loss of pay to all others consequently left idle had been quashed. And chapels often had equally scant regard for the diktats of their national union officials. When in 1976 the unions’ national executives got together with Fleet Street’s senior management to thrash out a ‘Programme for Action’ in which a change in work practices would be accepted so long as there were no compulsory redundancies, the chapels – accepting the latter but not the former – scuppered the deal.28
It was not only those paying the bills who despaired of this state of affairs. Many journalists, by no means right wing by political inclination, became resentful. Skilled Linotype operators earned salaries far in excess of some of the most seasoned and respected journalists upstairs. As Tim Austin, who worked at The Times continuously between 1968 and 2003 put it, ‘We couldn’t stand the print unions. They’d been screwing the paper for years. You didn’t know if the paper was going to come out at night. You would work on it for ten hours and then they would pull the plug and you had wasted ten hours of your life.’ The composing room was certainly not a forum of enlightened values. When Cathy James once popped her head round to check that a detail had been rendered correctly she was flatly told where a woman could go.29
Relations had not always been this bad. The Times had been printed for 170 years before it was silenced by industrial action, the month-long dispute of March to April 1955 ensuring a break in the paper’s production (and thereby missing Churchill’s resignation as Prime Minister) that even a direct hit on its offices from the Luftwaffe during the Blitz had failed to achieve. But the 1965 strike had affected all Fleet Street’s national titles. Times print workers had not enjoyed a reputation for militancy until the summer of 1975 when the paper’s historic Blackfriars site in Printing House Square was put up for sale and the paper, printers and journalists alike transferred to Gray’s Inn Road as the next-door neighbours of Thomson’s other major title, the Sunday Times. The decision to move had been taken as a cost-cutting measure – although the savings proved to be largely illusory. The consequence of bringing Times print workers into the orbit of those producing the Sunday Times was far more easily discernable. Even in the context of Fleet Street, Sunday Times printers had a reputation for truculence. Partly this was attributed to the fact that they were largely casuals who worked for other newspapers (or had different jobs like taxi driving) during the week and were not burdened by any sense of loyalty to the Sunday Times. Industrial muscle was flexed not merely through strike action but by a myriad minor acts designed to demonstrate whose hand was on the stop button. Paper jams occurred with a regularity that management found suspicious. Such jams could take forty minutes to sort out and result in the newspaper missing the trains upon which its provincial circulation depended. But from the print workers point of view, paper jams meant extra overtime pay. Newsagents began referring to the newspaper as the Sunday Some Times.30
More important than industrial action or sabotage was the effect the print union chapels had on blocking innovation. Muirhead Data Communications had developed a system of transmitting pages by facsimile for the Guardian back in 1953 but, because of union hostility, no national newspaper had dared use the technique until the Financial Times gritted its teeth and pressed ahead in 1979.31 By then, The Times – in common with all other national newspapers – was still being set on Linotype machines (a technology that dated from 1889). Molten metal was dripped into the Linotype machine, a hefty piece of equipment that resembled a Heath Robinson contraption. As it passed through, the operator seated by it typed the text on an attached keyboard. Out the other end appeared a ‘slug’ of metal text which, once it had cooled, was fitted into a grid. It would then be copy checked for mistakes. If errors were spotted, a new ‘slug’ would be typed. Once the copy was finally approved, it would proceed to ‘the stone’. There, it would be encased in a metal frame. This was the page layout stage, from which it was ready to be taken to the printing machines. It was an antiquated and occasionally dangerous (the hot metal could spatter the operator) method of producing a newspaper, not least because most of the rest of the world – including the Third World – had long since abandoned Linotype machines for computers. Thomson had purchased the computer equipment but had to store it unused in Gray’s Inn Road pending union agreement to operate it. Using computer word processors to create the newspaper text for setting out was a far less skilled task than operating the old linotype machines. In 1980, journalists were still using typewriters. Their typed pages were then taken to the Linotype operator who would retype in hot metal. But with computerized input, journalists could type their own stories directly into the system, negating the need for NGA members to retype anything. This was part of the problem – it would make redundant most of the Linotype operators and, if followed up by other Fleet Street newspapers, would soon threaten the very existence of a skilled craft union like the NGA. Thus the union officials at TNL refused to allow the journalists to type into a computerized system unless their own union members typed the final version of it. In other words, if journalists and advertising staff typed up their text on their own computer screens, NGA members would have to type it up all over again on computer screens for their exclusive use. This was known as ‘double-key stroking’ and negated any real saving in introducing computer technology.
Management’s attempt to break the NGA’s monopoly on keying in text in favour of journalists having the powers of direct input was one of the causes of the shutdown of The Times for just short of a year between November 1978 and November 1979. Led into battle by TNL’s chief executive, Marmaduke Hussey, management attempted to force the print unions to conclude new deals that would pave the way for the computer technology’s introduction. When no comprehensive deal emerged, management shut down the papers in the hope of bringing the unions back to the negotiating table. As a strategy it proved a miserable failure. It cost Thomson £1 million a week to keep its printing machines idle and to have a nonexistent revenue from sales or advertising. The fear that The Times’s best journalists would be poached by rival newspapers ensured that all the journalists were kept on on full pay to do nothing. This was a clear signal to the print unions that there was no intention to shut down The Times permanently. Furthermore, they could also see that, buckling under the costs, the management were increasingly desperate to resume publication. By sitting it out, the printers could drive a harder bargain.
Management did attempt one daring breakout. It was often