Томас Харди

Tess Of The D'Urbervilles


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to the corresponding spoke in the Domain Awareness System Scorecard on the second next page of the Self-Assessment.

      Your completed Domain Awareness System Scorecard will give you a clear presentation of which Domain Awareness System areas need attention.

      Domain Awareness System

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Domain Awareness System

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Domain Awareness System

      Scorecard Example13

      Domain Awareness System

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Domain Awareness System and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Domain Awareness System130

      1.1 Project Charter: Domain Awareness System132

      1.2 Stakeholder Register: Domain Awareness System134

      1.3 Stakeholder Analysis Matrix: Domain Awareness System135

      2.0 Planning Process Group: Domain Awareness System137

      2.1 Project Management Plan: Domain Awareness System139

      2.2 Scope Management Plan: Domain Awareness System141

      2.3 Requirements Management Plan: Domain Awareness System143

      2.4 Requirements Documentation: Domain Awareness System145

      2.5 Requirements Traceability Matrix: Domain Awareness System147

      2.6 Project Scope Statement: Domain Awareness System149

      2.7 Assumption and Constraint Log: Domain Awareness System152

      2.8 Work Breakdown Structure: Domain Awareness System154

      2.9 WBS Dictionary: Domain Awareness System156

      2.10 Schedule Management Plan: Domain Awareness System158

      2.11 Activity List: Domain Awareness System160

      2.12 Activity Attributes: Domain Awareness System162

      2.13 Milestone List: Domain Awareness System164

      2.14 Network Diagram: Domain Awareness System166

      2.15 Activity Resource Requirements: Domain Awareness System168

      2.16 Resource Breakdown Structure: Domain Awareness System169

      2.17 Activity Duration Estimates: Domain Awareness System171

      2.18 Duration Estimating Worksheet: Domain Awareness System173

      2.19 Project Schedule: Domain Awareness System175

      2.20 Cost Management Plan: Domain Awareness System177

      2.21 Activity Cost Estimates: Domain Awareness System179

      2.22 Cost Estimating Worksheet: Domain Awareness System181

      2.23 Cost Baseline: Domain Awareness System183

      2.24 Quality Management Plan: Domain Awareness System185

      2.25 Quality Metrics: Domain Awareness System187

      2.26 Process Improvement Plan: Domain Awareness System189

      2.27 Responsibility Assignment Matrix: Domain Awareness System191

      2.28 Roles and Responsibilities: Domain Awareness System193

      2.29 Human Resource Management Plan: Domain Awareness System195

      2.30 Communications Management Plan: Domain Awareness System197

      2.31 Risk Management Plan: Domain Awareness System199

      2.32 Risk Register: Domain Awareness System201

      2.33 Probability and Impact Assessment: Domain Awareness System203

      2.34 Probability and Impact Matrix: Domain Awareness System205

      2.35 Risk Data Sheet: Domain Awareness System207

      2.36 Procurement Management Plan: Domain Awareness System209

      2.37 Source Selection Criteria: Domain Awareness System211

      2.38 Stakeholder Management Plan: Domain Awareness System213

      2.39 Change Management Plan: Domain Awareness System215

      3.0 Executing Process Group: Domain Awareness System217

      3.1 Team Member Status Report: Domain Awareness System219

      3.2 Change Request: Domain Awareness System221

      3.3 Change Log: Domain Awareness System223

      3.4 Decision Log: Domain Awareness System225

      3.5 Quality Audit: Domain Awareness System227

      3.6 Team Directory: Domain Awareness System230

      3.7 Team Operating Agreement: Domain Awareness System232

      3.8 Team Performance Assessment: Domain Awareness System234

      3.9 Team Member Performance Assessment: Domain Awareness System236

      3.10 Issue Log: Domain Awareness System238

      4.0 Monitoring and Controlling Process Group: Domain Awareness System240

      4.1 Project Performance Report: Domain Awareness System242

      4.2 Variance Analysis: Domain Awareness System244

      4.3 Earned Value Status: Domain Awareness System246

      4.4 Risk Audit: Domain Awareness System248

      4.5 Contractor Status Report: Domain Awareness System250

      4.6 Formal Acceptance: Domain Awareness System252

      5.0 Closing Process Group: Domain Awareness System254

      5.1 Procurement Audit: Domain Awareness System256

      5.2 Contract Close-Out: Domain Awareness System258

      5.3 Project or Phase Close-Out: Domain Awareness System260

      5.4 Lessons Learned: Domain Awareness System262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2