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121. What key stakeholder process output measure(s) does Security Administration leverage and how?
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122. What is in scope?
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123. What sort of initial information to gather?
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124. How do you manage unclear Security Administration requirements?
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125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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126. What scope do you want your strategy to cover?
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127. Has the direction changed at all during the course of Security Administration? If so, when did it change and why?
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128. What information should you gather?
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129. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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130. How do you keep key subject matter experts in the loop?
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131. When is/was the Security Administration start date?
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132. Where can you gather more information?
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133. Are different versions of process maps needed to account for the different types of inputs?
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134. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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135. Has the Security Administration work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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136. How do you gather requirements?
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137. Has a team charter been developed and communicated?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Security Administration Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there any easy-to-implement alternatives to Security Administration? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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2. What are the Security Administration investment costs?
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3. Is there an opportunity to verify requirements?
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4. What are the Security Administration key cost drivers?
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5. What is the cost of rework?
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6. How do you measure variability?
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7. How will you measure your Security Administration effectiveness?
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8. Is the cost worth the Security Administration effort ?
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9. What are your key Security Administration organizational performance measures, including key short and longer-term financial measures?
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10. How can you reduce costs?
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11. Are you taking your company in the direction of better and revenue or cheaper and cost?
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12. What is the Security Administration business impact?
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13. What are the estimated costs of proposed changes?
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14. What would be a real cause for concern?
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15. What are hidden Security Administration quality costs?
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16. What are the costs of delaying Security Administration action?
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17. How do your measurements capture actionable Security Administration information for use in exceeding your customers expectations and securing your customers engagement?
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18. How do you control the overall costs of your work processes?
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19. Will Security Administration have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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20. How do you verify performance?
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21. How much does it cost?
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22. What is measured? Why?
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23. Have you included everything in your Security Administration cost models?
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24. How do you verify the authenticity of the data and information used?
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25. How will your organization measure success?
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26. How do you verify and validate the Security Administration data?
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27. What relevant entities could be measured?
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28. How sensitive must the Security Administration strategy be to cost?
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29. What details are required of the Security Administration cost structure?
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30. What are the costs and benefits?
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31. What could cause delays in the schedule?
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32. Do the benefits outweigh the costs?
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33. What tests verify requirements?
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