tenth. Then transfer to the corresponding spoke in the Microsoft Exchange Server Scorecard on the second next page of the Self-Assessment.
Your completed Microsoft Exchange Server Scorecard will give you a clear presentation of which Microsoft Exchange Server areas need attention.
Microsoft Exchange Server
Scorecard Example
Example of how the finalized Scorecard can look like:
Microsoft Exchange Server
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Microsoft Exchange Server
Scorecard Example13
Microsoft Exchange Server
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:45
CRITERION #4: ANALYZE:60
CRITERION #5: IMPROVE:76
CRITERION #6: CONTROL:93
CRITERION #7: SUSTAIN:105
Microsoft Exchange Server and Managing Projects, Criteria for Project Managers:133
1.0 Initiating Process Group: Microsoft Exchange Server134
1.1 Project Charter: Microsoft Exchange Server136
1.2 Stakeholder Register: Microsoft Exchange Server138
1.3 Stakeholder Analysis Matrix: Microsoft Exchange Server139
2.0 Planning Process Group: Microsoft Exchange Server141
2.1 Project Management Plan: Microsoft Exchange Server143
2.2 Scope Management Plan: Microsoft Exchange Server145
2.3 Requirements Management Plan: Microsoft Exchange Server147
2.4 Requirements Documentation: Microsoft Exchange Server149
2.5 Requirements Traceability Matrix: Microsoft Exchange Server151
2.6 Project Scope Statement: Microsoft Exchange Server153
2.7 Assumption and Constraint Log: Microsoft Exchange Server155
2.8 Work Breakdown Structure: Microsoft Exchange Server157
2.9 WBS Dictionary: Microsoft Exchange Server159
2.10 Schedule Management Plan: Microsoft Exchange Server161
2.11 Activity List: Microsoft Exchange Server163
2.12 Activity Attributes: Microsoft Exchange Server165
2.13 Milestone List: Microsoft Exchange Server167
2.14 Network Diagram: Microsoft Exchange Server169
2.15 Activity Resource Requirements: Microsoft Exchange Server171
2.16 Resource Breakdown Structure: Microsoft Exchange Server173
2.17 Activity Duration Estimates: Microsoft Exchange Server175
2.18 Duration Estimating Worksheet: Microsoft Exchange Server177
2.19 Project Schedule: Microsoft Exchange Server179
2.20 Cost Management Plan: Microsoft Exchange Server181
2.21 Activity Cost Estimates: Microsoft Exchange Server183
2.22 Cost Estimating Worksheet: Microsoft Exchange Server185
2.23 Cost Baseline: Microsoft Exchange Server187
2.24 Quality Management Plan: Microsoft Exchange Server189
2.25 Quality Metrics: Microsoft Exchange Server191
2.26 Process Improvement Plan: Microsoft Exchange Server193
2.27 Responsibility Assignment Matrix: Microsoft Exchange Server195
2.28 Roles and Responsibilities: Microsoft Exchange Server197
2.29 Human Resource Management Plan: Microsoft Exchange Server199
2.30 Communications Management Plan: Microsoft Exchange Server201
2.31 Risk Management Plan: Microsoft Exchange Server203
2.32 Risk Register: Microsoft Exchange Server205
2.33 Probability and Impact Assessment: Microsoft Exchange Server207
2.34 Probability and Impact Matrix: Microsoft Exchange Server209
2.35 Risk Data Sheet: Microsoft Exchange Server211
2.36 Procurement Management Plan: Microsoft Exchange Server213
2.37 Source Selection Criteria: Microsoft Exchange Server215
2.38 Stakeholder Management Plan: Microsoft Exchange Server217
2.39 Change Management Plan: Microsoft Exchange Server219
3.0 Executing Process Group: Microsoft Exchange Server221
3.1 Team Member Status Report: Microsoft Exchange Server223
3.2 Change Request: Microsoft Exchange Server225
3.3 Change Log: Microsoft Exchange Server227
3.4 Decision Log: Microsoft Exchange Server229
3.5 Quality Audit: Microsoft Exchange Server231
3.6 Team Directory: Microsoft Exchange Server233
3.7 Team Operating Agreement: Microsoft Exchange Server235
3.8 Team Performance Assessment: Microsoft Exchange Server237
3.9 Team Member Performance Assessment: Microsoft Exchange Server239
3.10 Issue Log: Microsoft Exchange Server241
4.0 Monitoring and Controlling Process Group: Microsoft Exchange Server243
4.1 Project Performance Report: Microsoft Exchange Server245
4.2 Variance Analysis: Microsoft Exchange Server247
4.3 Earned Value Status: Microsoft Exchange Server249
4.4 Risk Audit: Microsoft Exchange Server251
4.5 Contractor Status Report: Microsoft Exchange Server253
4.6 Formal Acceptance: Microsoft Exchange Server255
5.0 Closing Process Group: Microsoft Exchange Server257
5.1 Procurement Audit: Microsoft Exchange Server259
5.2 Contract Close-Out: Microsoft Exchange Server261
5.3 Project or Phase Close-Out: Microsoft Exchange Server263
5.4 Lessons Learned: Microsoft Exchange Server265
Index267
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5