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62. What is the Working Assets problem definition? What do you need to resolve?
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63. How do you identify the kinds of information that you will need?
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64. Who are your key stakeholders who need to sign off?
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65. What problems are you facing and how do you consider Working Assets will circumvent those obstacles?
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66. What would happen if Working Assets weren’t done?
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67. How are you going to measure success?
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68. Consider your own Working Assets project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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69. Can management personnel recognize the monetary benefit of Working Assets?
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70. What does Working Assets success mean to the stakeholders?
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71. Does Working Assets create potential expectations in other areas that need to be recognized and considered?
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72. Are controls defined to recognize and contain problems?
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73. What is the recognized need?
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74. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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75. Do you have/need 24-hour access to key personnel?
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76. Are there any specific expectations or concerns about the Working Assets team, Working Assets itself?
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77. Who needs to know about Working Assets?
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78. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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79. Will a response program recognize when a crisis occurs and provide some level of response?
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80. Which issues are too important to ignore?
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81. Will it solve real problems?
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82. What else needs to be measured?
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83. How do you recognize an Working Assets objection?
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84. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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85. For your Working Assets project, identify and describe the business environment, is there more than one layer to the business environment?
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86. Is it needed?
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87. What Working Assets events should you attend?
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88. Are there any revenue recognition issues?
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89. Would you recognize a threat from the inside?
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90. Is the quality assurance team identified?
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91. Did you miss any major Working Assets issues?
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92. What information do users need?
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93. What training and capacity building actions are needed to implement proposed reforms?
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94. What do you need to start doing?
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95. Are there regulatory / compliance issues?
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96. How do you take a forward-looking perspective in identifying Working Assets research related to market response and models?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Working Assets Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What information do you gather?
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2. How have you defined all Working Assets requirements first?
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3. Is scope creep really all bad news?
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4. What intelligence can you gather?
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5. Has/have the customer(s) been identified?
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6. How will variation in the actual durations of each activity be dealt with to ensure that the expected Working Assets results are met?
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7. How do you catch Working Assets definition inconsistencies?
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8. Have all basic functions of Working Assets been defined?
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9. Are audit criteria, scope, frequency and methods defined?
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10. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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11. What are the requirements for audit information?
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12. What Working Assets requirements should be gathered?
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13. What is the definition of Working Assets excellence?
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14. What key stakeholder process output measure(s) does Working Assets leverage and how?
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15. What critical content must be communicated – who, what, when, where, and how?
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