Creating and Updating an Employee Policy Manual: Policies for Your Practice. American Dental Association

• Word of Mouth

       • Internet Recruiting

       Employment Advertisements

       • Writing Job Ads

       • Sample Job Ads

       Employment Applications

       Effective Interviewing Strategies

       • Conducting Interviews

       • Sample Interview Questions

       • Interview Questions You Cannot Ask

       • Red Flags in the Interview Process

       • Testing

       • Second Interview

       • Paid Working Interviews

       • Interview Follow-up

       Additional Strategies in the Hiring Process

       • Background, Reference and Credit Checks

       • Verifying Credentials

       • Should You Google Job Candidates?

       • Excluded Individuals

       • Opt Out

       • Drug Testing

       • Employment Agreements

       • Bonding

       How to Make an Offer

       Rejection of an Applicant

       Summary

       Chapter 2: Office Policies

       Employee Welcome

       Manual Introduction and Description

       Practice History and Description

       Mission Statement

       Diversity

       Nondiscrimination/Equal Employment Opportunity

       Employees with Disabilities

       Acknowledgement of Receipt

       Office Schedule

       Office Appearance

       Employee Rest Area

       Personal Belongings

       Parking Regulations

       Dentist Absence/Office Closure

       Office Closure Due to Inclement Weather or Uninhabitable Facilities

       Summary

       Chapter 3: Employee Policies

       Employee or Independent Contractor?

       At-will Employment

       Part-time, Full-time and Temporary Employees

       Exempt and Non-exempt Employees

       Probationary Period

       Personnel Records

       Employee Attendance

       Time and Attendance Reports

       Call-in and Tardiness

       Lunch and Breaks