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spoke in the Software Reliability Scorecard on the second next page of the Self-Assessment.

      Your completed Software Reliability Scorecard will give you a clear presentation of which Software Reliability areas need attention.

      Software Reliability

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Software Reliability

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Software Reliability

      Scorecard Example12

      Software Reliability

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Software Reliability and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Software Reliability126

      1.1 Project Charter: Software Reliability128

      1.2 Stakeholder Register: Software Reliability130

      1.3 Stakeholder Analysis Matrix: Software Reliability131

      2.0 Planning Process Group: Software Reliability133

      2.1 Project Management Plan: Software Reliability135

      2.2 Scope Management Plan: Software Reliability137

      2.3 Requirements Management Plan: Software Reliability139

      2.4 Requirements Documentation: Software Reliability141

      2.5 Requirements Traceability Matrix: Software Reliability143

      2.6 Project Scope Statement: Software Reliability145

      2.7 Assumption and Constraint Log: Software Reliability147

      2.8 Work Breakdown Structure: Software Reliability149

      2.9 WBS Dictionary: Software Reliability151

      2.10 Schedule Management Plan: Software Reliability154

      2.11 Activity List: Software Reliability156

      2.12 Activity Attributes: Software Reliability158

      2.13 Milestone List: Software Reliability160

      2.14 Network Diagram: Software Reliability162

      2.15 Activity Resource Requirements: Software Reliability164

      2.16 Resource Breakdown Structure: Software Reliability165

      2.17 Activity Duration Estimates: Software Reliability167

      2.18 Duration Estimating Worksheet: Software Reliability169

      2.19 Project Schedule: Software Reliability171

      2.20 Cost Management Plan: Software Reliability173

      2.21 Activity Cost Estimates: Software Reliability175

      2.22 Cost Estimating Worksheet: Software Reliability177

      2.23 Cost Baseline: Software Reliability179

      2.24 Quality Management Plan: Software Reliability181

      2.25 Quality Metrics: Software Reliability183

      2.26 Process Improvement Plan: Software Reliability185

      2.27 Responsibility Assignment Matrix: Software Reliability187

      2.28 Roles and Responsibilities: Software Reliability189

      2.29 Human Resource Management Plan: Software Reliability191

      2.30 Communications Management Plan: Software Reliability193

      2.31 Risk Management Plan: Software Reliability195

      2.32 Risk Register: Software Reliability197

      2.33 Probability and Impact Assessment: Software Reliability199

      2.34 Probability and Impact Matrix: Software Reliability201

      2.35 Risk Data Sheet: Software Reliability203

      2.36 Procurement Management Plan: Software Reliability205

      2.37 Source Selection Criteria: Software Reliability207

      2.38 Stakeholder Management Plan: Software Reliability209

      2.39 Change Management Plan: Software Reliability211

      3.0 Executing Process Group: Software Reliability213

      3.1 Team Member Status Report: Software Reliability215

      3.2 Change Request: Software Reliability217

      3.3 Change Log: Software Reliability219

      3.4 Decision Log: Software Reliability221

      3.5 Quality Audit: Software Reliability223

      3.6 Team Directory: Software Reliability226

      3.7 Team Operating Agreement: Software Reliability228

      3.8 Team Performance Assessment: Software Reliability230

      3.9 Team Member Performance Assessment: Software Reliability232

      3.10 Issue Log: Software Reliability234

      4.0 Monitoring and Controlling Process Group: Software Reliability236

      4.1 Project Performance Report: Software Reliability238

      4.2 Variance Analysis: Software Reliability240

      4.3 Earned Value Status: Software Reliability242

      4.4 Risk Audit: Software Reliability244

      4.5 Contractor Status Report: Software Reliability246

      4.6 Formal Acceptance: Software Reliability248

      5.0 Closing Process Group: Software Reliability250

      5.1 Procurement Audit: Software Reliability252

      5.2 Contract Close-Out: Software Reliability255

      5.3 Project or Phase Close-Out: Software Reliability257

      5.4 Lessons Learned: Software Reliability259

      Index261

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Where do you need to exercise leadership?

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