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68. What gets examined?
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69. Is there a critical path to deliver Software reliability results?
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70. Is special Software reliability user knowledge required?
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71. How have you defined all Software reliability requirements first?
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72. Is scope creep really all bad news?
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73. How do you gather the stories?
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74. How will variation in the actual durations of each activity be dealt with to ensure that the expected Software reliability results are met?
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75. Is Software reliability required?
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76. Is the Software reliability scope manageable?
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77. What is the scope of the Software reliability work?
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78. What scope to assess?
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79. What constraints exist that might impact the team?
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80. Is there a clear Software reliability case definition?
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81. What are the requirements for audit information?
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82. How is the team tracking and documenting its work?
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83. Has/have the customer(s) been identified?
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84. What are the dynamics of the communication plan?
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85. What is the definition of success?
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86. How was the ‘as is’ process map developed, reviewed, verified and validated?
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87. What are (control) requirements for Software reliability Information?
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88. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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89. Who is gathering information?
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90. What is in the scope and what is not in scope?
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91. What is the worst case scenario?
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92. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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93. What sort of initial information to gather?
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94. How do you build the right business case?
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95. What are the core elements of the Software reliability business case?
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96. What is out of scope?
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97. How would you define the culture at your organization, how susceptible is it to Software reliability changes?
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98. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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99. Does the team have regular meetings?
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100. Are accountability and ownership for Software reliability clearly defined?
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101. How do you manage unclear Software reliability requirements?
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102. Are there any constraints known that bear on the ability to perform Software reliability work? How is the team addressing them?
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103. How do you keep key subject matter experts in the loop?
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104. Where can you gather more information?
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105. Why are you doing Software reliability and what is the scope?
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106. Are required metrics defined, what are they?
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107. What information do you gather?
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108. How does the Software reliability manager ensure against scope creep?
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109. What are the compelling stakeholder reasons for embarking on Software reliability?
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110. Has a high-level ‘as is’ process map been completed, verified and validated?
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111. Scope of sensitive information?
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112. What is the scope of Software reliability?
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113. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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114. Is Software reliability linked to key stakeholder goals and objectives?
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115. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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116. Are roles and responsibilities formally defined?
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117. When are meeting minutes sent out? Who is on the distribution list?
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118. What would be the goal or target for a Software reliability’s improvement team?
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119. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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120. When is the estimated completion date?
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121. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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122. What is the scope of the Software reliability effort?
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123. Has your scope been defined?
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124. What is the definition of