Karen Levitz Vactor

Starting and Running Your Own Martial Arts School


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ASSEMBLE YOUR ADVERTISING TOOLS 78 Marketing Identity 79 Your Slogan 79 Your Logo 80 Your Sign 81 Business Cards 82 Brochures 82 Flyers 84 Event Flyers 84 Feature Flyers 87 Flyer Layout 87 CHAPTER EIGHT: CREATE A SUCCESSFUL MASS MARKETING PROGRAM 90 Mass Marketing 101 90 The Pros and Cons 91 The Key to Mass Marketing Success 91 Mass Marketing Options 92 Yellow Pages Listing 92 Newspaper Advertisements 94 Press Releases 96 Coupon Packages 97 Direct Mail 98 A Web Page 99 TV or Not TV? 101 CHAPTER NINE: CREATE A SUCCESSFUL DIRECT MARKETING PROGRAM 103 Marketing to Your Neighbors 103 Service and Leads Clubs 105 Student Referrals 106 Marketing on the Premises 108 P.O.P. Materials 108 Walk-Away Packet 110 Your Annual Advertising Plan 110 The Choices 110 The Timing 111 When Is Advertising Worth It? 112 SECTION TWO: OPERATING A SUCCESSFUL MARTIAL ARTS SCHOOL 115 CHAPTER TEN: SIGN UP NEW STUDENTS 116 Build Your Business One Person at a Time 116 Make Personal Contact over the Phone 117 Prepare to Handle a Call 117 Avoid Call Enders 118 Listen Actively 120 Build Curiosity through Benefits 121 Get Follow-Up Information 123 Win Over Your Walk-In Customers 126 Create a Strong First Impression 126 Welcome the Person 128 Show the Person Around 130 Match Needs to Benefits 131 Master the Art of Closing 132 Closing #1: Straightforward 133 Closing #2: Checklist 133 Closing #3: Assumptive 133 Closing #4: Answering Objections 133 Closing #5: The Special Offer 134 Get down to the Nitty Gritty 135 Follow Up, Follow Up, Follow Up 138