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81. What information do you gather?
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82. How do you manage unclear Health management requirements?
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83. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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84. What is the context?
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85. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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86. How are consistent Health management definitions important?
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87. Are roles and responsibilities formally defined?
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88. Is it clearly defined in and to your organization what you do?
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89. What would be the goal or target for a Health management’s improvement team?
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90. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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91. Is Health management currently on schedule according to the plan?
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92. Has a team charter been developed and communicated?
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93. What is the definition of success?
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94. How do you think the partners involved in Health management would have defined success?
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95. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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96. What is the definition of Health management excellence?
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97. Who approved the Health management scope?
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98. Who is gathering information?
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99. Has your scope been defined?
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100. What Health management requirements should be gathered?
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101. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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102. Are there any constraints known that bear on the ability to perform Health management work? How is the team addressing them?
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103. Are required metrics defined, what are they?
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104. Has a Health management requirement not been met?
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105. What gets examined?
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106. When are meeting minutes sent out? Who is on the distribution list?
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107. What is out of scope?
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108. How did the Health management manager receive input to the development of a Health management improvement plan and the estimated completion dates/times of each activity?
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109. What are the compelling stakeholder reasons for embarking on Health management?
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110. What system do you use for gathering Health management information?
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111. What are the rough order estimates on cost savings/opportunities that Health management brings?
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112. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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113. How do you manage changes in Health management requirements?
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114. Does the team have regular meetings?
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115. What key stakeholder process output measure(s) does Health management leverage and how?
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116. Has the Health management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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117. How often are the team meetings?
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118. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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119. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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120. Is full participation by members in regularly held team meetings guaranteed?
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121. How will the Health management team and the group measure complete success of Health management?
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122. Is there a Health management management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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123. When is the estimated completion date?
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124. Will this project require Capital Budget funding?
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125. Why are you doing Health management and what is the scope?
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126. What knowledge or experience is required?
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127. What is the scope of the Health management effort?
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128. Has a high-level ‘as is’ process map been completed, verified and validated?
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129. Has/have the customer(s) been identified?
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130. What sort of initial information to gather?
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131. What is a worst-case scenario for losses?
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132. How can the value of Health management be defined?
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133. What intelligence can you gather?
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134. In what way can you redefine the criteria of choice clients have in your category in your favor?
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