Is data collected and displayed to better understand customer(s) critical needs and requirements.
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9. What is out-of-scope initially?
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10. Are audit criteria, scope, frequency and methods defined?
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11. What baselines are required to be defined and managed?
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12. Has your scope been defined?
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13. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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14. What constraints exist that might impact the team?
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15. Have the customer needs been translated into specific, measurable requirements? How?
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16. What gets examined?
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17. Does the team have regular meetings?
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18. Is full participation by members in regularly held team meetings guaranteed?
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19. What intelligence can you gather?
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20. Is Transportation Security currently on schedule according to the plan?
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21. What knowledge or experience is required?
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22. Will team members regularly document their Transportation Security work?
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23. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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24. Are roles and responsibilities formally defined?
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25. What is the scope of Transportation Security?
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26. Who defines (or who defined) the rules and roles?
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27. If substitutes have been appointed, have they been briefed on the Transportation Security goals and received regular communications as to the progress to date?
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28. What was the context?
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29. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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30. What is the definition of Transportation Security excellence?
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31. What would be the goal or target for a Transportation Security’s improvement team?
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32. Is there a Transportation Security management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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33. Will a Transportation Security production readiness review be required?
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34. Have all of the relationships been defined properly?
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35. How do you build the right business case?
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36. The political context: who holds power?
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37. Has/have the customer(s) been identified?
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38. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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39. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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40. Are approval levels defined for contracts and supplements to contracts?
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41. Is there any additional Transportation Security definition of success?
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42. Are the Transportation Security requirements complete?
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43. How do you gather the stories?
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44. Are customer(s) identified and segmented according to their different needs and requirements?
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45. Has a team charter been developed and communicated?
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46. How often are the team meetings?
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47. Are resources adequate for the scope?
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48. Is the Transportation Security scope complete and appropriately sized?
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49. How have you defined all Transportation Security requirements first?
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50. How do you hand over Transportation Security context?
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51. Is Transportation Security required?
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52. What is in scope?
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53. Has the Transportation Security work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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54. Are there any constraints known that bear on the ability to perform Transportation Security work? How is the team addressing them?
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55. Are different versions of process maps needed to account for the different types of inputs?
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56. What key stakeholder process output measure(s) does Transportation Security leverage and how?
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57. What is in the scope and what is not in scope?
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58. What is the context?
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59. What are the tasks and definitions?
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60. How will variation in the actual durations of each activity be dealt with to ensure that the expected Transportation Security results are met?
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61. Has a high-level ‘as is’ process map been completed, verified and validated?
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62. Is scope creep really all bad news?
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63. What are the Transportation Security use cases?
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