the corresponding spoke in the Quality In Health Care Scorecard on the second next page of the Self-Assessment.
Your completed Quality In Health Care Scorecard will give you a clear presentation of which Quality In Health Care areas need attention.
Quality In Health Care
Scorecard Example
Example of how the finalized Scorecard can look like:
Quality In Health Care
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Quality In Health Care
Scorecard Example12
Quality In Health Care
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:103
Quality In Health Care and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Quality In Health Care128
1.1 Project Charter: Quality In Health Care130
1.2 Stakeholder Register: Quality In Health Care132
1.3 Stakeholder Analysis Matrix: Quality In Health Care133
2.0 Planning Process Group: Quality In Health Care135
2.1 Project Management Plan: Quality In Health Care137
2.2 Scope Management Plan: Quality In Health Care139
2.3 Requirements Management Plan: Quality In Health Care141
2.4 Requirements Documentation: Quality In Health Care143
2.5 Requirements Traceability Matrix: Quality In Health Care145
2.6 Project Scope Statement: Quality In Health Care147
2.7 Assumption and Constraint Log: Quality In Health Care149
2.8 Work Breakdown Structure: Quality In Health Care151
2.9 WBS Dictionary: Quality In Health Care153
2.10 Schedule Management Plan: Quality In Health Care156
2.11 Activity List: Quality In Health Care158
2.12 Activity Attributes: Quality In Health Care160
2.13 Milestone List: Quality In Health Care162
2.14 Network Diagram: Quality In Health Care164
2.15 Activity Resource Requirements: Quality In Health Care166
2.16 Resource Breakdown Structure: Quality In Health Care168
2.17 Activity Duration Estimates: Quality In Health Care170
2.18 Duration Estimating Worksheet: Quality In Health Care172
2.19 Project Schedule: Quality In Health Care174
2.20 Cost Management Plan: Quality In Health Care176
2.21 Activity Cost Estimates: Quality In Health Care178
2.22 Cost Estimating Worksheet: Quality In Health Care180
2.23 Cost Baseline: Quality In Health Care182
2.24 Quality Management Plan: Quality In Health Care184
2.25 Quality Metrics: Quality In Health Care186
2.26 Process Improvement Plan: Quality In Health Care188
2.27 Responsibility Assignment Matrix: Quality In Health Care190
2.28 Roles and Responsibilities: Quality In Health Care192
2.29 Human Resource Management Plan: Quality In Health Care194
2.30 Communications Management Plan: Quality In Health Care196
2.31 Risk Management Plan: Quality In Health Care198
2.32 Risk Register: Quality In Health Care200
2.33 Probability and Impact Assessment: Quality In Health Care202
2.34 Probability and Impact Matrix: Quality In Health Care204
2.35 Risk Data Sheet: Quality In Health Care206
2.36 Procurement Management Plan: Quality In Health Care208
2.37 Source Selection Criteria: Quality In Health Care210
2.38 Stakeholder Management Plan: Quality In Health Care212
2.39 Change Management Plan: Quality In Health Care214
3.0 Executing Process Group: Quality In Health Care216
3.1 Team Member Status Report: Quality In Health Care218
3.2 Change Request: Quality In Health Care220
3.3 Change Log: Quality In Health Care222
3.4 Decision Log: Quality In Health Care224
3.5 Quality Audit: Quality In Health Care226
3.6 Team Directory: Quality In Health Care229
3.7 Team Operating Agreement: Quality In Health Care231
3.8 Team Performance Assessment: Quality In Health Care233
3.9 Team Member Performance Assessment: Quality In Health Care235
3.10 Issue Log: Quality In Health Care237
4.0 Monitoring and Controlling Process Group: Quality In Health Care239
4.1 Project Performance Report: Quality In Health Care241
4.2 Variance Analysis: Quality In Health Care243
4.3 Earned Value Status: Quality In Health Care245
4.4 Risk Audit: Quality In Health Care247
4.5 Contractor Status Report: Quality In Health Care249
4.6 Formal Acceptance: Quality In Health Care251
5.0 Closing Process Group: Quality In Health Care253
5.1 Procurement Audit: Quality In Health Care255
5.2 Contract Close-Out: Quality In Health Care257
5.3 Project or Phase Close-Out: Quality In Health Care259
5.4 Lessons Learned: Quality In Health Care261
Index263
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1