team meetings guaranteed?
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110. Has a project plan, Gantt chart, or similar been developed/completed?
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111. What key stakeholder process output measure(s) does Basic Occupational Health Services leverage and how?
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112. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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113. What is out-of-scope initially?
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114. What is the scope of Basic Occupational Health Services?
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115. Has/have the customer(s) been identified?
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116. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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117. Does the team have regular meetings?
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118. How do you hand over Basic Occupational Health Services context?
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119. Will team members perform Basic Occupational Health Services work when assigned and in a timely fashion?
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120. What knowledge or experience is required?
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121. What baselines are required to be defined and managed?
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122. What are the tasks and definitions?
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123. The political context: who holds power?
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124. Is there a Basic Occupational Health Services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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126. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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127. Who is gathering Basic Occupational Health Services information?
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128. What are the rough order estimates on cost savings/opportunities that Basic Occupational Health Services brings?
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129. What is the context?
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130. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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131. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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132. How do you manage unclear Basic Occupational Health Services requirements?
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133. What are the Basic Occupational Health Services tasks and definitions?
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134. What Basic Occupational Health Services services do you require?
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135. What Basic Occupational Health Services requirements should be gathered?
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136. Is the Basic Occupational Health Services scope manageable?
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137. What is the worst case scenario?
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138. How can the value of Basic Occupational Health Services be defined?
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139. Are customer(s) identified and segmented according to their different needs and requirements?
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140. Have all of the relationships been defined properly?
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141. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Basic Occupational Health Services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there competing Basic Occupational Health Services priorities?
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2. How do you verify your resources?
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3. Do the benefits outweigh the costs?
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4. Which Basic Occupational Health Services impacts are significant?
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5. How can you measure the performance?
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6. How frequently do you track Basic Occupational Health Services measures?
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7. What are your customers expectations and measures?
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8. What are your operating costs?
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9. Will Basic Occupational Health Services have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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10. How do you measure lifecycle phases?
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11. What is the cause of any Basic Occupational Health Services gaps?
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12. Are you taking your company in the direction of better and revenue or cheaper and cost?
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13. What could cause delays in the schedule?
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14. What measurements are being captured?
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15. What could cause you to change course?
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16. What are the costs of delaying Basic Occupational Health Services action?