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124. Will team members regularly document their Process isolation work?
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125. How is the team tracking and documenting its work?
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126. Is full participation by members in regularly held team meetings guaranteed?
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127. Are approval levels defined for contracts and supplements to contracts?
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128. What are the core elements of the Process isolation business case?
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129. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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130. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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131. What is the worst case scenario?
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132. What is the scope of the Process isolation effort?
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133. Has/have the customer(s) been identified?
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134. How was the ‘as is’ process map developed, reviewed, verified and validated?
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135. How will variation in the actual durations of each activity be dealt with to ensure that the expected Process isolation results are met?
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136. What are the rough order estimates on cost savings/opportunities that Process isolation brings?
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137. If substitutes have been appointed, have they been briefed on the Process isolation goals and received regular communications as to the progress to date?
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138. What was the context?
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139. How do you manage unclear Process isolation requirements?
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140. Is the Process isolation scope manageable?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Process isolation Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are your customers expectations and measures?
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2. Are you taking your company in the direction of better and revenue or cheaper and cost?
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3. When a disaster occurs, who gets priority?
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4. How can you manage cost down?
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5. Are indirect costs charged to the Process isolation program?
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6. Does a Process isolation quantification method exist?
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7. What can be used to verify compliance?
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8. What are the costs of delaying Process isolation action?
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9. How are costs allocated?
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10. Which measures and indicators matter?
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11. What measurements are possible, practicable and meaningful?
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12. Are the units of measure consistent?
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13. What does your operating model cost?
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14. What does losing customers cost your organization?
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15. How do you aggregate measures across priorities?
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16. What details are required of the Process isolation cost structure?
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17. What are the estimated costs of proposed changes?
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18. How frequently do you verify your Process isolation strategy?
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19. What is the total fixed cost?
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20. Is the solution cost-effective?
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21. Where can you go to verify the info?
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22. What are the strategic priorities for this year?
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23. Are you aware of what could cause a problem?
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24. Have design-to-cost goals been established?
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25. At what cost?
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26. Why do you expend time and effort to implement measurement, for whom?
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27. What potential environmental factors impact the Process isolation effort?
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28. Are there any easy-to-implement alternatives to Process isolation? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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29. What are the costs and benefits?
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30. Have you included everything in your Process isolation cost models?
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31. What would it cost to replace your technology?
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32. What are the operational costs after Process isolation deployment?
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33. Is there an opportunity to verify requirements?
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34. How do you measure variability?
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35. How to cause the change?