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9. Is special Health benefits user knowledge required?
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10. If substitutes have been appointed, have they been briefed on the Health benefits goals and received regular communications as to the progress to date?
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11. What intelligence can you gather?
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12. Will a Health benefits production readiness review be required?
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13. Has a team charter been developed and communicated?
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14. How do you gather Health benefits requirements?
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15. What critical content must be communicated – who, what, when, where, and how?
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16. Are audit criteria, scope, frequency and methods defined?
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17. Has everyone on the team, including the team leaders, been properly trained?
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18. How are consistent Health benefits definitions important?
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19. How and when will the baselines be defined?
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20. What is the scope of the Health benefits work?
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21. The political context: who holds power?
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22. Has a project plan, Gantt chart, or similar been developed/completed?
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23. Are customer(s) identified and segmented according to their different needs and requirements?
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24. What are the record-keeping requirements of Health benefits activities?
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25. Is scope creep really all bad news?
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26. What are the rough order estimates on cost savings/opportunities that Health benefits brings?
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27. Are task requirements clearly defined?
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28. How can the value of Health benefits be defined?
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29. Are roles and responsibilities formally defined?
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30. When is/was the Health benefits start date?
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31. Are resources adequate for the scope?
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32. Does the scope remain the same?
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33. How do you think the partners involved in Health benefits would have defined success?
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34. Is Health benefits required?
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35. What sort of initial information to gather?
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36. Are all requirements met?
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37. Are there different segments of customers?
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38. What customer feedback methods were used to solicit their input?
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39. What is in the scope and what is not in scope?
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40. What scope to assess?
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41. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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42. Have all of the relationships been defined properly?
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43. What are the Health benefits tasks and definitions?
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44. How is the team tracking and documenting its work?
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45. Is the scope of Health benefits defined?
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46. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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47. What is the scope of Health benefits?
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48. Are different versions of process maps needed to account for the different types of inputs?
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49. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health benefits results are met?
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50. Who approved the Health benefits scope?
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51. How do you hand over Health benefits context?
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52. Have all basic functions of Health benefits been defined?
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53. Are the Health benefits requirements testable?
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54. When is the estimated completion date?
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55. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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56. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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57. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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58. Are the Health benefits requirements complete?
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59. Are accountability and ownership for Health benefits clearly defined?
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60. What information do you gather?
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61. What are the dynamics of the communication plan?
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62. Are there any constraints known that bear on the ability to perform Health benefits work? How is the team addressing them?
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63. Who defines (or who defined) the rules and roles?
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64. How would you define Health benefits leadership?
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65. What are the tasks and definitions?
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66.