point? What is the stop point?
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122. What is the scope of the School health services work?
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123. Are roles and responsibilities formally defined?
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124. How do you manage unclear School health services requirements?
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125. What knowledge or experience is required?
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126. Does the team have regular meetings?
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127. How do you keep key subject matter experts in the loop?
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128. Do you all define School health services in the same way?
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129. Have all of the relationships been defined properly?
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130. Is the School health services scope manageable?
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131. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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132. Has a team charter been developed and communicated?
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133. Is the work to date meeting requirements?
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134. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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135. Why are you doing School health services and what is the scope?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the School health services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How to cause the change?
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2. How can you measure School health services in a systematic way?
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3. What is measured? Why?
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4. Where is it measured?
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5. What are the School health services key cost drivers?
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6. How is progress measured?
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7. How are costs allocated?
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8. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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9. How is the value delivered by School health services being measured?
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10. How can you reduce the costs of obtaining inputs?
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11. Which measures and indicators matter?
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12. Are there measurements based on task performance?
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13. How do you verify if School health services is built right?
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14. What are hidden School health services quality costs?
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15. What are you verifying?
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16. What are the School health services investment costs?
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17. Are the measurements objective?
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18. What could cause delays in the schedule?
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19. What is your School health services quality cost segregation study?
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20. What methods are feasible and acceptable to estimate the impact of reforms?
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21. What are the strategic priorities for this year?
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22. What causes mismanagement?
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23. What is the root cause(s) of the problem?
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24. Does the School health services task fit the client’s priorities?
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25. How do you verify School health services completeness and accuracy?
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26. How will success or failure be measured?
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27. How will effects be measured?
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28. What would it cost to replace your technology?
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29. Are missed School health services opportunities costing your organization money?
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30. Has a cost center been established?
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31. What does losing customers cost your organization?
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32. What does your operating model cost?
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33. How do you aggregate measures across priorities?
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34. What are the uncertainties surrounding estimates of impact?
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35. How do you measure success?
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36. How do you verify the School health services requirements quality?
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37. How frequently do you verify your School health services strategy?
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38. What can be used to verify compliance?
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39. What are the costs?
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40. What tests verify requirements?
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