Rick Stollmeyer

Building a Wellness Business That Lasts


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in life she wouldn't even pay the health insurance deductible to have her worn-out knees replaced. People like Grandma Kiser rarely joined health clubs, never visited boutique wellness studios, and wouldn't have dreamed of showing up at a spa.

      But their children, grandchildren, and great-grandchildren sure did. This change of behavior and mindset started as the leading edge of the Baby Boom generation entered their third decade in the late 1970s. The rapid growth of wellness in the 1980s, 1990s, and 2000s can be tracked to the emergence of each successive postwar generation.

      Although some dispute the precise cutoff years, the post–World War II generations are generally defined as follows:

       Baby Boomers (“Boomers,” born 1946–1964)

       Generation X (“Gen-Xers,” born 1965–1979)

       Generation Y (“Millennials,” born 1980–1996)

       Generation Z (“Gen-Zers,” born 1997 and after)

      Generational archetypes can describe only the norms of a generation; they don't describe everybody. For every member of a given generation who fits the archetype, one can easily point to others who do not. Nevertheless, the correlation between the leading-edge members of each successive generation reaching their 30s, the age when most people become conscious of the need for wellness, and the corresponding waves of our industry's growth is truly compelling.

      By combining this generational lens with our understanding of Maslow's hierarchy of needs and the progression of information technology, we can identify the forces that fueled our industry's astounding growth from 1980 to 2020. That knowledge can then give us a lens through which to make reliable predictions of what the future holds for our industry. While the COVID-19 thunderbolt has caused severe disruption in many wellness business categories, it did not change human nature. Neither did it change the societal forces that will fuel the next wave of wellness industry growth in the decade ahead. If anything, COVID-19 has only accelerated it.

      The wellness industry as we know it today began in 1980 and grew in three distinct waves, each larger, more far reaching, and more beneficial than the last. The First Wave was driven by Baby Boomers and enabled by personal computers, the Second Wave was driven by Generation X and enabled by the Internet, and the Third Wave was driven by Millennials and enabled by smartphones and cloud technology.

      The Boomers are at once polarized and polarizing. We've all heard the stories of their idealism and narcissism in the 1960s and 1970s—the civil rights movement, the Summer of Love, Woodstock, and anti–Vietnam War protests. Less known but equally valid are stories of heroism and valor—soldiers, sailors, and marines who bravely fought in the Vietnam War. With the eldest of this generation now approaching their eighth decade of life, Boomers still dominate both the Right and Left of the political debate. It is no surprise that they have held the office of president or prime minister of nearly every developed country on earth for more than 30 years. Classically contentious throughout their lives, Baby Boomers did largely agree in the 1980s on two objectives: healthy living and making money. Those two focus areas would ignite an explosion of health and fitness, which we now call the First Wave of the wellness movement.

      The First Wave is when the health food industry took off, when Self and Men's Health magazines began, when racquet sports reached their peak popularity, and when long-distance running, cycling, and triathlons became all the rage. These were also the years when Jane Fonda, Richard Simmons, and a few others made fortunes selling workout videos, leveraging a new technology of videotape to introduce millions to group exercise.

      In the 1970s the fitness industry had consisted mostly of small sweaty gyms designed for body builders, as well as YMCAs and JCCs focused mainly on youth sports. In the 1980s, the industry innovated to meet rising Boomer demand, catering to both men and women; they incorporated group exercise classes, swimming, and racket sports, and leveraged the leading technology of the day—personal computing—to scale like never before.

      In the early 1980s, Mark Mastrov founded 24 Hour Fitness, Donohue Wildman founded Bally's Health Club, Louis Welch founded LA Fitness, and David Lloyd opened his first eponymous gym in Hertfordshire, England. A few years later, Doug Levine founded Crunch Fitness and Vito Errico founded Equinox. The First Wave of wellness also fueled an explosion of innovative workout equipment, including Precor, Stairmaster, Cybex, and Nautilus. It also planted the seeds of the boutique fitness movement that would dominate the Second and Third Waves to come, central among these being the emergence in the early 1990s of three distinctive types of independent group exercises: Pilates, yoga, and Spinning®.

      Joseph Pilates began teaching his method in New York City in the 1930s and 1940s. Designed initially to help professional dancers avoid and recover from injury, Pilates did not expand into the general population until innovative entrepreneurs began to expand the practice in the early 1990s. One of those early innovators was Mari Winsor, who opened her first Beverly Hills studio in 1990 and soon became known as “The Pilates Teacher to the Stars.” In the years that followed, Mari would introduce Pilates to millions of Americans through her TV infomercials and DVDs. Mari's innovative spirit and indomitable energy would later inspire thousands of future studio owners and hundreds of thousands of teachers who would change the lives of millions of people in the decades to come.

      Similarly, the practice of yoga had been imported from India to the West decades prior. The teachings of this ancient practice were largely restricted to institutes, ashrams, and retreat centers. Yoga did not become accessible to the general public until a new wave of innovative neighborhood yoga studios opened their doors and began to accept drop-in students. Early yoga business innovators included Sharon Gannon and David Life, who founded Jivamukti Yoga in 1984; Maty Ezraty and Chuck Miller, who founded Yogaworks in 1987; and Gurmukh and Gurushabd Khalsa, who founded Golden Bridge Yoga in 1992. As with Pilates, these early yoga innovators and hundreds more like them would inspire thousands of yoga entrepreneurs and hundreds of thousands of teachers. Yoga would become a truly global phenomenon in the 2000s, and in the 2010s it would be imported back into India as wellness took hold in that rapidly advancing economy.