rel="nofollow" href="#ulink_596b288e-0527-5f48-bd37-e80fe69c5b2a">Introduction Contributing Factors Recommendations Conclusions Acknowledgments References CHAPTER 90: Communications Introduction The context of EMS information communications technology System readiness/access/demand management Field clinician interaction and collaboration with medical direction A further note on telehealth/telemedicine The evolution of current‐day information communication system infrastructure and technical components VHF radio systems Evolving system infrastructure and components Resources for communications planning References SECTION V: Finance and Public Interfaces CHAPTER 91: Principles of finance Managerial accounting Productivity analysis Applying theory to real‐world decisions Conclusion References CHAPTER 92: State EMS Offices Introduction System leadership, organization, regulation, and policy Resource management–financial Resource management–human resources Resource management–transportation Resource management–facility and specialty care regionalization Public access and communications Public information, education, and prevention Clinical care, integration of care, and medical oversight Information, evaluation, and research Large‐scale event preparedness and response Conclusion References CHAPTER 93: EMS–public health interface Introduction Understanding public health Surveillance and databases Cardiac arrest: a public health emergency Mass vaccinations and paramedics Conclusion Acknowledgments References CHAPTER 94: EMS physicians as public spokespersons Introduction Perspectives and Caveats About Public Speaking The Challenges of Bite‐Speak Press Conferences Ten Golden Rules for Public Speakingor Dealing with Media Summary Acknowledgments References SECTION VI: Extraordinary Circumstances CHAPTER 95: Incident command system and National Incident Management System ICS standardization Summary Acknowledgments References CHAPTER 96: Medical management of mass gatherings Introduction Mass gathering types, definitions, and goals Mass gathering risk management Mass gathering event planning and operations Mass gathering personnel needs Mass gathering event training and drills Converting into MCI operations and postevent review Conclusion Acknowledgment References Chapter 97: Disaster preparedness and management Introduction Federal Framework for Disaster Management Catastrophic Events Health
