by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Integrated system health management Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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2. What is in scope?
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3. What scope to assess?
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4. Are all requirements met?
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5. Has a high-level ‘as is’ process map been completed, verified and validated?
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6. What sources do you use to gather information for a Integrated system health management study?
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7. How would you define Integrated system health management leadership?
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8. What are the Integrated system health management tasks and definitions?
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9. Is Integrated system health management required?
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10. Who is gathering information?
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11. Do you have a Integrated system health management success story or case study ready to tell and share?
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12. How is the team tracking and documenting its work?
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13. Is scope creep really all bad news?
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14. How do you think the partners involved in Integrated system health management would have defined success?
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15. What would be the goal or target for a Integrated system health management’s improvement team?
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16. What is the definition of success?
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17. How do you manage unclear Integrated system health management requirements?
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18. Is the team equipped with available and reliable resources?
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19. Is there a clear Integrated system health management case definition?
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20. How do you build the right business case?
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21. Has the direction changed at all during the course of Integrated system health management? If so, when did it change and why?
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22. How does the Integrated system health management manager ensure against scope creep?
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23. What are the compelling stakeholder reasons for embarking on Integrated system health management?
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24. Have all of the relationships been defined properly?
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25. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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26. Are there different segments of customers?
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27. Is special Integrated system health management user knowledge required?
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28. How did the Integrated system health management manager receive input to the development of a Integrated system health management improvement plan and the estimated completion dates/times of each activity?
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29. What is the scope of the Integrated system health management work?
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30. Are required metrics defined, what are they?
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31. Are accountability and ownership for Integrated system health management clearly defined?
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32. Is Integrated system health management linked to key stakeholder goals and objectives?
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33. What defines best in class?
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34. When are meeting minutes sent out? Who is on the distribution list?
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35. If substitutes have been appointed, have they been briefed on the Integrated system health management goals and received regular communications as to the progress to date?
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36. Do you all define Integrated system health management in the same way?
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37. What is the scope?
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38. What is the context?
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39. When is the estimated completion date?
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40. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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41. Has a project plan, Gantt chart, or similar been developed/completed?
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42. How are consistent Integrated system health management definitions important?
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43. How do you catch Integrated system health management definition inconsistencies?
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44. Is the Integrated system health management scope complete and appropriately sized?
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45. Is there any additional Integrated system health management definition of success?
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46. What is in the scope and what is not in scope?
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47. What is out-of-scope initially?
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48. Have specific policy objectives been defined?
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49. What system do you use for gathering Integrated system health management information?
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50. Is there a completed