Who defines (or who defined) the rules and roles?
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105. How was the ‘as is’ process map developed, reviewed, verified and validated?
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106. What baselines are required to be defined and managed?
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107. What key stakeholder process output measure(s) does Integrated system health management leverage and how?
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108. What customer feedback methods were used to solicit their input?
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109. Are customer(s) identified and segmented according to their different needs and requirements?
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110. What constraints exist that might impact the team?
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111. Are resources adequate for the scope?
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112. Why are you doing Integrated system health management and what is the scope?
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113. How do you manage changes in Integrated system health management requirements?
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114. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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115. Are roles and responsibilities formally defined?
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116. Are audit criteria, scope, frequency and methods defined?
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117. How do you hand over Integrated system health management context?
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118. What are the Integrated system health management use cases?
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119. How have you defined all Integrated system health management requirements first?
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120. Who approved the Integrated system health management scope?
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121. Has a Integrated system health management requirement not been met?
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122. What are (control) requirements for Integrated system health management Information?
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123. What is the definition of Integrated system health management excellence?
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124. What are the requirements for audit information?
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125. Have the customer needs been translated into specific, measurable requirements? How?
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126. Has a team charter been developed and communicated?
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127. Is Integrated system health management currently on schedule according to the plan?
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128. Has everyone on the team, including the team leaders, been properly trained?
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129. Are approval levels defined for contracts and supplements to contracts?
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130. Is the Integrated system health management scope manageable?
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131. What happens if Integrated system health management’s scope changes?
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132. Scope of sensitive information?
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133. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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134. Where can you gather more information?
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135. How do you gather the stories?
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136. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Integrated system health management Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are missed Integrated system health management opportunities costing your organization money?
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2. What is measured? Why?
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3. What are the current costs of the Integrated system health management process?
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4. How are measurements made?
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5. How will you measure your Integrated system health management effectiveness?
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6. Are there measurements based on task performance?
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7. What harm might be caused?
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8. Among the Integrated system health management product and service cost to be estimated, which is considered hardest to estimate?
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9. What users will be impacted?
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10. Which measures and indicators matter?
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11. What causes mismanagement?
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12. How do you verify and develop ideas and innovations?
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13. Do you effectively measure and reward individual and team performance?
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14. What is the cause of any Integrated system health management gaps?
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15. What relevant entities could be measured?
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16. How do you aggregate measures across priorities?
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17. What are the costs of reform?
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18. How to cause the change?
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