Gerardus Blokdyk

Employee Trust A Complete Guide - 2020 Edition


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Who defines (or who defined) the rules and roles?

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      19. Are accountability and ownership for Employee trust clearly defined?

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      20. What constraints exist that might impact the team?

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      21. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      22. How is the team tracking and documenting its work?

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      23. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      24. Are the Employee trust requirements testable?

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      25. Is there any additional Employee trust definition of success?

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      26. What are (control) requirements for Employee trust Information?

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      27. What scope do you want your strategy to cover?

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      28. Is the scope of Employee trust defined?

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      29. What are the rough order estimates on cost savings/opportunities that Employee trust brings?

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      30. What would be the goal or target for a Employee trust’s improvement team?

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      31. How will variation in the actual durations of each activity be dealt with to ensure that the expected Employee trust results are met?

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      32. How do you keep key subject matter experts in the loop?

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      33. Are customer(s) identified and segmented according to their different needs and requirements?

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      34. What is out-of-scope initially?

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      35. What information do you gather?

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      36. Who is gathering Employee trust information?

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      37. Do you all define Employee trust in the same way?

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      38. What system do you use for gathering Employee trust information?

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      39. Has the Employee trust work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      40. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      41. When is the estimated completion date?

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      42. Who are the Employee trust improvement team members, including Management Leads and Coaches?

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      43. Scope of sensitive information?

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      44. What was the context?

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      45. What is out of scope?

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      46. Has your scope been defined?

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      47. Is full participation by members in regularly held team meetings guaranteed?

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      48. What are the record-keeping requirements of Employee trust activities?

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      49. When is/was the Employee trust start date?

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      50. What are the core elements of the Employee trust business case?

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      51. Is the team sponsored by a champion or stakeholder leader?

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      52. What are the Employee trust use cases?

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      53. How would you define the culture at your organization, how susceptible is it to Employee trust changes?

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      54. How do you catch Employee trust definition inconsistencies?

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      55. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      56. Is the team equipped with available and reliable resources?

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      57. How often are the team meetings?

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      58. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      59. What information should you gather?

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      60. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      61. How do you manage scope?

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      62. What critical content must be communicated – who, what, when, where, and how?

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      63. How do you manage changes in Employee trust requirements?

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      64. What happens if Employee trust’s scope changes?

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      65. Are required metrics defined, what are they?

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      66. What is in the scope and what is not in scope?

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      67. What knowledge or experience is required?

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      68. Are the Employee trust requirements complete?

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      69. How did the Employee trust manager receive input to the development of a Employee trust improvement plan and the estimated completion dates/times of each activity?

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      70. What is the definition of success?

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      71. Does the team have regular meetings?

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      72. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      73. The political context: