Score
10. Is scope creep really all bad news?
<--- Score
11. What key stakeholder process output measure(s) does Hardware as a service leverage and how?
<--- Score
12. What is the scope of the Hardware as a service effort?
<--- Score
13. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
14. How do you catch Hardware as a service definition inconsistencies?
<--- Score
15. Are audit criteria, scope, frequency and methods defined?
<--- Score
16. Is there a clear Hardware as a service case definition?
<--- Score
17. Is Hardware as a service required?
<--- Score
18. Is Hardware as a service currently on schedule according to the plan?
<--- Score
19. How will variation in the actual durations of each activity be dealt with to ensure that the expected Hardware as a service results are met?
<--- Score
20. How do you gather the stories?
<--- Score
21. How do you build the right business case?
<--- Score
22. What Hardware as a service requirements should be gathered?
<--- Score
23. What information should you gather?
<--- Score
24. What are the compelling stakeholder reasons for embarking on Hardware as a service?
<--- Score
25. What knowledge or experience is required?
<--- Score
26. Is special Hardware as a service user knowledge required?
<--- Score
27. How do you manage unclear Hardware as a service requirements?
<--- Score
28. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
29. Is the scope of Hardware as a service defined?
<--- Score
30. How do you manage changes in Hardware as a service requirements?
<--- Score
31. What sort of initial information to gather?
<--- Score
32. What are the tasks and definitions?
<--- Score
33. What customer feedback methods were used to solicit their input?
<--- Score
34. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
35. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
36. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
37. Has a team charter been developed and communicated?
<--- Score
38. Have specific policy objectives been defined?
<--- Score
39. Are required metrics defined, what are they?
<--- Score
40. How will the Hardware as a service team and the group measure complete success of Hardware as a service?
<--- Score
41. What is in scope?
<--- Score
42. Are improvement team members fully trained on Hardware as a service?
<--- Score
43. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
<--- Score
44. What is the definition of success?
<--- Score
45. What sources do you use to gather information for a Hardware as a service study?
<--- Score
46. Is it clearly defined in and to your organization what you do?
<--- Score
47. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
48. Who are the Hardware as a service improvement team members, including Management Leads and Coaches?
<--- Score
49. How do you gather requirements?
<--- Score
50. What is out of scope?
<--- Score
51. Has a Hardware as a service requirement not been met?
<--- Score
52. Are task requirements clearly defined?
<--- Score
53. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
54. Has the Hardware as a service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
55. Is Hardware as a service linked to key stakeholder goals and objectives?
<--- Score
56. What is the context?
<--- Score
57. What Hardware as a service services do you require?
<--- Score
58. Is full participation by members in regularly held team meetings guaranteed?
<--- Score
59. Are roles and responsibilities formally defined?
<--- Score
60. Are the Hardware as a service requirements testable?
<--- Score
61. What are (control) requirements for Hardware as a service Information?
<--- Score
62. How do you think the partners involved in Hardware as a service would have defined success?
<--- Score
63. What is the scope?
<--- Score
64. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
65.