in the Health Care Quality Scorecard on the second next page of the Self-Assessment.
Your completed Health Care Quality Scorecard will give you a clear presentation of which Health Care Quality areas need attention.
Health Care Quality
Scorecard Example
Example of how the finalized Scorecard can look like:
Health Care Quality
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Health Care Quality
Scorecard Example12
Health Care Quality
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Health Care Quality and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Health Care Quality128
1.1 Project Charter: Health Care Quality130
1.2 Stakeholder Register: Health Care Quality132
1.3 Stakeholder Analysis Matrix: Health Care Quality133
2.0 Planning Process Group: Health Care Quality135
2.1 Project Management Plan: Health Care Quality137
2.2 Scope Management Plan: Health Care Quality139
2.3 Requirements Management Plan: Health Care Quality141
2.4 Requirements Documentation: Health Care Quality143
2.5 Requirements Traceability Matrix: Health Care Quality145
2.6 Project Scope Statement: Health Care Quality147
2.7 Assumption and Constraint Log: Health Care Quality149
2.8 Work Breakdown Structure: Health Care Quality151
2.9 WBS Dictionary: Health Care Quality153
2.10 Schedule Management Plan: Health Care Quality155
2.11 Activity List: Health Care Quality157
2.12 Activity Attributes: Health Care Quality159
2.13 Milestone List: Health Care Quality161
2.14 Network Diagram: Health Care Quality163
2.15 Activity Resource Requirements: Health Care Quality165
2.16 Resource Breakdown Structure: Health Care Quality166
2.17 Activity Duration Estimates: Health Care Quality168
2.18 Duration Estimating Worksheet: Health Care Quality170
2.19 Project Schedule: Health Care Quality172
2.20 Cost Management Plan: Health Care Quality174
2.21 Activity Cost Estimates: Health Care Quality176
2.22 Cost Estimating Worksheet: Health Care Quality178
2.23 Cost Baseline: Health Care Quality180
2.24 Quality Management Plan: Health Care Quality182
2.25 Quality Metrics: Health Care Quality184
2.26 Process Improvement Plan: Health Care Quality186
2.27 Responsibility Assignment Matrix: Health Care Quality188
2.28 Roles and Responsibilities: Health Care Quality190
2.29 Human Resource Management Plan: Health Care Quality192
2.30 Communications Management Plan: Health Care Quality194
2.31 Risk Management Plan: Health Care Quality196
2.32 Risk Register: Health Care Quality198
2.33 Probability and Impact Assessment: Health Care Quality200
2.34 Probability and Impact Matrix: Health Care Quality202
2.35 Risk Data Sheet: Health Care Quality204
2.36 Procurement Management Plan: Health Care Quality206
2.37 Source Selection Criteria: Health Care Quality208
2.38 Stakeholder Management Plan: Health Care Quality210
2.39 Change Management Plan: Health Care Quality212
3.0 Executing Process Group: Health Care Quality214
3.1 Team Member Status Report: Health Care Quality216
3.2 Change Request: Health Care Quality218
3.3 Change Log: Health Care Quality220
3.4 Decision Log: Health Care Quality222
3.5 Quality Audit: Health Care Quality224
3.6 Team Directory: Health Care Quality227
3.7 Team Operating Agreement: Health Care Quality229
3.8 Team Performance Assessment: Health Care Quality231
3.9 Team Member Performance Assessment: Health Care Quality233
3.10 Issue Log: Health Care Quality235
4.0 Monitoring and Controlling Process Group: Health Care Quality237
4.1 Project Performance Report: Health Care Quality239
4.2 Variance Analysis: Health Care Quality241
4.3 Earned Value Status: Health Care Quality243
4.4 Risk Audit: Health Care Quality245
4.5 Contractor Status Report: Health Care Quality247
4.6 Formal Acceptance: Health Care Quality249
5.0 Closing Process Group: Health Care Quality251
5.1 Procurement Audit: Health Care Quality252
5.2 Contract Close-Out: Health Care Quality255
5.3 Project or Phase Close-Out: Health Care Quality257
5.4 Lessons Learned: Health Care Quality259
Index261
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What do you need to start doing?
<--- Score
2. Does the problem have