Score
70. What constraints exist that might impact the team?
<--- Score
71. Has the Business overhead work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
72. Who is gathering Business overhead information?
<--- Score
73. Is it clearly defined in and to your organization what you do?
<--- Score
74. How will the Business overhead team and the group measure complete success of Business overhead?
<--- Score
75. Is special Business overhead user knowledge required?
<--- Score
76. What is the definition of Business overhead excellence?
<--- Score
77. What key stakeholder process output measure(s) does Business overhead leverage and how?
<--- Score
78. What defines best in class?
<--- Score
79. How do you think the partners involved in Business overhead would have defined success?
<--- Score
80. Are the Business overhead requirements testable?
<--- Score
81. What is the scope of the Business overhead work?
<--- Score
82. What was the context?
<--- Score
83. Is there a clear Business overhead case definition?
<--- Score
84. How do you gather requirements?
<--- Score
85. What is the scope of Business overhead?
<--- Score
86. What are the compelling stakeholder reasons for embarking on Business overhead?
<--- Score
87. Is Business overhead linked to key stakeholder goals and objectives?
<--- Score
88. What are (control) requirements for Business overhead Information?
<--- Score
89. What is the scope of the Business overhead effort?
<--- Score
90. What is out-of-scope initially?
<--- Score
91. What knowledge or experience is required?
<--- Score
92. What customer feedback methods were used to solicit their input?
<--- Score
93. Are there different segments of customers?
<--- Score
94. Are required metrics defined, what are they?
<--- Score
95. What are the rough order estimates on cost savings/opportunities that Business overhead brings?
<--- Score
96. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
97. How did the Business overhead manager receive input to the development of a Business overhead improvement plan and the estimated completion dates/times of each activity?
<--- Score
98. What sort of initial information to gather?
<--- Score
99. Is Business overhead required?
<--- Score
100. Who are the Business overhead improvement team members, including Management Leads and Coaches?
<--- Score
101. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
102. Is scope creep really all bad news?
<--- Score
103. How do you keep key subject matter experts in the loop?
<--- Score
104. What baselines are required to be defined and managed?
<--- Score
105. Are accountability and ownership for Business overhead clearly defined?
<--- Score
106. What happens if Business overhead’s scope changes?
<--- Score
107. How and when will the baselines be defined?
<--- Score
108. How would you define the culture at your organization, how susceptible is it to Business overhead changes?
<--- Score
109. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
110. Is the Business overhead scope manageable?
<--- Score
111. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
112. What are the Business overhead tasks and definitions?
<--- Score
113. Have all basic functions of Business overhead been defined?
<--- Score
114. Does the scope remain the same?
<--- Score
115. What critical content must be communicated – who, what, when, where, and how?
<--- Score
116. What are the requirements for audit information?
<--- Score
117. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
118. How have you defined all Business overhead requirements first?
<--- Score
119. Is the work to date meeting requirements?
<--- Score
120. How will variation in the actual durations of each activity be dealt with to ensure that the expected Business overhead results are met?
<--- Score
121. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
122. When is/was the Business overhead start date?
<--- Score
123. How often are the team meetings?
<--- Score
124. If substitutes have been appointed, have they been briefed on the Business overhead goals and received regular communications as to the progress to date?
<--- Score
125.