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110. How will effects be measured?
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111. How will costs be allocated?
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112. How do you verify and validate the Business overhead data?
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113. Have you included everything in your Business overhead cost models?
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114. Does the Business overhead task fit the client’s priorities?
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115. What potential environmental factors impact the Business overhead effort?
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116. How do you measure efficient delivery of Business overhead services?
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117. What evidence is there and what is measured?
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118. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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119. How is the value delivered by Business overhead being measured?
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120. How sensitive must the Business overhead strategy be to cost?
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121. When are costs are incurred?
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122. Are you able to realize any cost savings?
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123. What does losing customers cost your organization?
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124. What are the current costs of the Business overhead process?
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125. What tests verify requirements?
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126. What are the operational costs after Business overhead deployment?
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127. Why a Business overhead focus?
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128. Was a business case (cost/benefit) developed?
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129. Do the benefits outweigh the costs?
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130. Are the units of measure consistent?
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131. How are measurements made?
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132. Do you have a flow diagram of what happens?
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133. Has a cost center been established?
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134. How are costs allocated?
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135. Are you aware of what could cause a problem?
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136. Who is involved in verifying compliance?
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137. What measurements are being captured?
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