next page of the Self-Assessment.
Your completed Business Chain Scorecard will give you a clear presentation of which Business Chain areas need attention.
Business Chain
Scorecard Example
Example of how the finalized Scorecard can look like:
Business Chain
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Business Chain
Scorecard Example12
Business Chain
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:56
CRITERION #5: IMPROVE:71
CRITERION #6: CONTROL:87
CRITERION #7: SUSTAIN:99
Business Chain and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Business Chain125
1.1 Project Charter: Business Chain127
1.2 Stakeholder Register: Business Chain129
1.3 Stakeholder Analysis Matrix: Business Chain130
2.0 Planning Process Group: Business Chain132
2.1 Project Management Plan: Business Chain134
2.2 Scope Management Plan: Business Chain136
2.3 Requirements Management Plan: Business Chain138
2.4 Requirements Documentation: Business Chain140
2.5 Requirements Traceability Matrix: Business Chain142
2.6 Project Scope Statement: Business Chain144
2.7 Assumption and Constraint Log: Business Chain146
2.8 Work Breakdown Structure: Business Chain148
2.9 WBS Dictionary: Business Chain150
2.10 Schedule Management Plan: Business Chain152
2.11 Activity List: Business Chain154
2.12 Activity Attributes: Business Chain156
2.13 Milestone List: Business Chain158
2.14 Network Diagram: Business Chain160
2.15 Activity Resource Requirements: Business Chain162
2.16 Resource Breakdown Structure: Business Chain164
2.17 Activity Duration Estimates: Business Chain166
2.18 Duration Estimating Worksheet: Business Chain168
2.19 Project Schedule: Business Chain170
2.20 Cost Management Plan: Business Chain172
2.21 Activity Cost Estimates: Business Chain174
2.22 Cost Estimating Worksheet: Business Chain176
2.23 Cost Baseline: Business Chain178
2.24 Quality Management Plan: Business Chain180
2.25 Quality Metrics: Business Chain182
2.26 Process Improvement Plan: Business Chain184
2.27 Responsibility Assignment Matrix: Business Chain186
2.28 Roles and Responsibilities: Business Chain188
2.29 Human Resource Management Plan: Business Chain190
2.30 Communications Management Plan: Business Chain192
2.31 Risk Management Plan: Business Chain194
2.32 Risk Register: Business Chain196
2.33 Probability and Impact Assessment: Business Chain198
2.34 Probability and Impact Matrix: Business Chain200
2.35 Risk Data Sheet: Business Chain202
2.36 Procurement Management Plan: Business Chain204
2.37 Source Selection Criteria: Business Chain206
2.38 Stakeholder Management Plan: Business Chain208
2.39 Change Management Plan: Business Chain210
3.0 Executing Process Group: Business Chain212
3.1 Team Member Status Report: Business Chain214
3.2 Change Request: Business Chain216
3.3 Change Log: Business Chain218
3.4 Decision Log: Business Chain220
3.5 Quality Audit: Business Chain222
3.6 Team Directory: Business Chain225
3.7 Team Operating Agreement: Business Chain227
3.8 Team Performance Assessment: Business Chain229
3.9 Team Member Performance Assessment: Business Chain231
3.10 Issue Log: Business Chain233
4.0 Monitoring and Controlling Process Group: Business Chain235
4.1 Project Performance Report: Business Chain237
4.2 Variance Analysis: Business Chain239
4.3 Earned Value Status: Business Chain241
4.4 Risk Audit: Business Chain243
4.5 Contractor Status Report: Business Chain245
4.6 Formal Acceptance: Business Chain247
5.0 Closing Process Group: Business Chain249
5.1 Procurement Audit: Business Chain251
5.2 Contract Close-Out: Business Chain254
5.3 Project or Phase Close-Out: Business Chain256
5.4 Lessons Learned: Business Chain258
Index260
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Which information does the Business chain business case need to include?
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2. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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3. How can auditing be a preventative security measure?
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4. What are your needs in relation