What information do users need?
<--- Score
59. What creative shifts do you need to take?
<--- Score
60. What is the problem and/or vulnerability?
<--- Score
61. Who needs to know about Healthcare service?
<--- Score
62. Who needs to know?
<--- Score
63. What is the extent or complexity of the Healthcare service problem?
<--- Score
64. How much are sponsors, customers, partners, stakeholders involved in Healthcare service? In other words, what are the risks, if Healthcare service does not deliver successfully?
<--- Score
65. What does Healthcare service success mean to the stakeholders?
<--- Score
66. Is the need for organizational change recognized?
<--- Score
67. Looking at each person individually – does every one have the qualities which are needed to work in this group?
<--- Score
68. What situation(s) led to this Healthcare service Self Assessment?
<--- Score
69. What is the problem or issue?
<--- Score
70. What are the expected benefits of Healthcare service to the stakeholder?
<--- Score
71. Do you recognize Healthcare service achievements?
<--- Score
72. Are employees recognized for desired behaviors?
<--- Score
73. Is it needed?
<--- Score
74. Why the need?
<--- Score
75. Are controls defined to recognize and contain problems?
<--- Score
76. Are there Healthcare service problems defined?
<--- Score
77. What needs to stay?
<--- Score
78. What Healthcare service problem should be solved?
<--- Score
79. Does Healthcare service create potential expectations in other areas that need to be recognized and considered?
<--- Score
80. Why is this needed?
<--- Score
81. Are there any specific expectations or concerns about the Healthcare service team, Healthcare service itself?
<--- Score
82. What prevents you from making the changes you know will make you a more effective Healthcare service leader?
<--- Score
83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
<--- Score
84. What problems are you facing and how do you consider Healthcare service will circumvent those obstacles?
<--- Score
85. What are the clients issues and concerns?
<--- Score
86. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
<--- Score
87. How are you going to measure success?
<--- Score
88. Where is training needed?
<--- Score
89. Are problem definition and motivation clearly presented?
<--- Score
90. Who needs budgets?
<--- Score
91. Do you have/need 24-hour access to key personnel?
<--- Score
92. As a sponsor, customer or management, how important is it to meet goals, objectives?
<--- Score
93. How do you recognize an Healthcare service objection?
<--- Score
94. Does the problem have ethical dimensions?
<--- Score
95. How can auditing be a preventative security measure?
<--- Score
96. How do healthcare services differ from other services in terms of organizational legitimacy issues?
<--- Score
97. What is the recognized need?
<--- Score
98. Would you recognize a threat from the inside?
<--- Score
99. What would happen if Healthcare service weren’t done?
<--- Score
100. Will a response program recognize when a crisis occurs and provide some level of response?
<--- Score
101. What are your needs in relation to Healthcare service skills, labor, equipment, and markets?
<--- Score
102. Who should resolve the Healthcare service issues?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Healthcare service Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How and when will the baselines be defined?
<--- Score
2. Who are the Healthcare service improvement team members, including Management Leads and Coaches?
<--- Score
3. What is out of scope?
<--- Score
4. What is the scope of Healthcare service?
<--- Score
5. Are task requirements clearly defined?
<--- Score
6. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
7. Who defines (or who defined) the rules and roles?
<---