Score
8. How do you gather the stories?
<--- Score
9. What is in the scope and what is not in scope?
<--- Score
10. Is the Healthcare service scope manageable?
<--- Score
11. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
12. Have all of the relationships been defined properly?
<--- Score
13. What Healthcare service services do you require?
<--- Score
14. How did the Healthcare service manager receive input to the development of a Healthcare service improvement plan and the estimated completion dates/times of each activity?
<--- Score
15. What is the definition of Healthcare service excellence?
<--- Score
16. What is the scope?
<--- Score
17. How do you manage scope?
<--- Score
18. How do you keep key subject matter experts in the loop?
<--- Score
19. Are required metrics defined, what are they?
<--- Score
20. What Healthcare service requirements should be gathered?
<--- Score
21. What intelligence can you gather?
<--- Score
22. Who is gathering information?
<--- Score
23. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
24. Are roles and responsibilities formally defined?
<--- Score
25. How do you manage changes in Healthcare service requirements?
<--- Score
26. Does the team have regular meetings?
<--- Score
27. Why are you doing Healthcare service and what is the scope?
<--- Score
28. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
29. Does the scope remain the same?
<--- Score
30. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
31. What happens if Healthcare service’s scope changes?
<--- Score
32. What is the scope of the Healthcare service effort?
<--- Score
33. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
34. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
35. What are the Healthcare service tasks and definitions?
<--- Score
36. What constraints exist that might impact the team?
<--- Score
37. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
38. How do you hand over Healthcare service context?
<--- Score
39. Is there a clear Healthcare service case definition?
<--- Score
40. When is/was the Healthcare service start date?
<--- Score
41. Will a Healthcare service production readiness review be required?
<--- Score
42. Is scope creep really all bad news?
<--- Score
43. How do you build the right business case?
<--- Score
44. Are approval levels defined for contracts and supplements to contracts?
<--- Score
45. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
46. How will the Healthcare service team and the group measure complete success of Healthcare service?
<--- Score
47. Have all basic functions of Healthcare service been defined?
<--- Score
48. Has a Healthcare service requirement not been met?
<--- Score
49. What is the scope of the Healthcare service work?
<--- Score
50. What scope to assess?
<--- Score
51. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
52. Has/have the customer(s) been identified?
<--- Score
53. Is the scope of Healthcare service defined?
<--- Score
54. How does the Healthcare service manager ensure against scope creep?
<--- Score
55. What are the core elements of the Healthcare service business case?
<--- Score
56. If substitutes have been appointed, have they been briefed on the Healthcare service goals and received regular communications as to the progress to date?
<--- Score
57. Are there different segments of customers?
<--- Score
58. Who approved the Healthcare service scope?
<--- Score
59. Are there any constraints known that bear on the ability to perform Healthcare service work? How is the team addressing them?
<--- Score
60. What baselines are required to be defined and managed?
<--- Score
61. What are the Healthcare service use cases?
<--- Score
62. Is it clearly defined in and to your organization what you do?
<--- Score
63. Is Healthcare service currently on schedule according to the plan?
<--- Score
64. Is the current ‘as is’ process being followed? If not, what are the discrepancies?