121. What is measured? Why?
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122. Are supply costs steady or fluctuating?
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123. Is the cost worth the Cost of labor effort ?
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124. What does losing customers cost your organization?
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125. What would be a real cause for concern?
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126. Why do you expend time and effort to implement measurement, for whom?
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127. How can a Cost of labor test verify your ideas or assumptions?
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128. What are the uncertainties surrounding estimates of impact?
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129. What measurements are possible, practicable and meaningful?
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130. How to cause the change?
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131. How do you verify if Cost of labor is built right?
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132. What are your key Cost of labor organizational performance measures, including key short and longer-term financial measures?
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133. Who pays the cost?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Cost of labor Index at the beginning of the Self-Assessment.
CRITERION #4: ANALYZE:
INTENT: Analyze causes, assumptions and hypotheses.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What did the team gain from developing a sub-process map?
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2. What are your key performance measures or indicators and in-process measures for the control and improvement of your Cost of labor processes?
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3. What successful thing are you doing today that may be blinding you to new growth opportunities?
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4. How is data used for program management and improvement?
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5. Which Cost of labor data should be retained?
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6. What are your best practices for minimizing Cost of labor project risk, while demonstrating incremental value and quick wins throughout the Cost of labor project lifecycle?
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7. Has data output been validated?
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