up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Cost of labor Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are your primary costs, revenues, assets?
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2. How is progress measured?
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3. Is the solution cost-effective?
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4. Are there measurements based on task performance?
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5. What does a Test Case verify?
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6. Was a business case (cost/benefit) developed?
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7. What would it cost to replace your technology?
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8. How is the value delivered by Cost of labor being measured?
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9. What does your operating model cost?
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10. What methods are feasible and acceptable to estimate the impact of reforms?
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11. What methods are used to identify and incorporate anticipated changes in cost of labor, equipment, and material?
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12. What is the total fixed cost?
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13. What is an unallowable cost?
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14. What users will be impacted?
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15. At what cost?
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16. Do you effectively measure and reward individual and team performance?
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17. What details are required of the Cost of labor cost structure?
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18. Among the Cost of labor product and service cost to be estimated, which is considered hardest to estimate?
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19. What are the costs of reform?
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20. What drives O&M cost?
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21. How do you verify the Cost of labor requirements quality?
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22. What measurements are being captured?
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23. What tests verify requirements?
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24. Are you aware of what could cause a problem?
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25. What is the Cost of labor business impact?
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26. What relevant entities could be measured?
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27. How will your organization measure success?
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28. How do you prevent mis-estimating cost?
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29. How do you verify the authenticity of the data and information used?
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30. Does management have the right priorities among projects?
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31. What happens if cost savings do not materialize?
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32. What is your Cost of labor quality cost segregation study?
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33. What are successful techniques of controlling the cost of labor involved in service firms?
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34. When a disaster occurs, who gets priority?
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35. What could cause delays in the schedule?
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36. Does the cost of labor vary depending on the time of year?
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37. How will costs be allocated?
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38. What are hidden Cost of labor quality costs?
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39. How will effects be measured?
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40. How can you reduce costs?
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41. How can you measure Cost of labor in a systematic way?
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42. How do you aggregate measures across priorities?
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43. How can the cost of labor needed to serve customers be reduced?
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44. Are indirect costs charged to the Cost of labor program?
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45. How do your measurements capture actionable Cost of labor information for use in exceeding your customers expectations and securing your customers engagement?
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46. Are Cost of labor vulnerabilities categorized and prioritized?
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47. What do you measure and why?
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48. What is your decision requirements diagram?
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49. What are the costs?
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50. Are actual costs in line with budgeted costs?
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51. Which Cost of labor impacts are significant?
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52. What are the estimated costs of proposed changes?
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53. How much of the budget will be allocated towards the cost of labor?
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54. Do you have any cost Cost of labor limitation requirements?
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55. Are the measurements objective?
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56. Is it possible to estimate the impact of unanticipated