tenth. Then transfer to the corresponding spoke in the Secure Terminal Equipment Scorecard on the second next page of the Self-Assessment.
Your completed Secure Terminal Equipment Scorecard will give you a clear presentation of which Secure Terminal Equipment areas need attention.
Secure Terminal Equipment
Scorecard Example
Example of how the finalized Scorecard can look like:
Secure Terminal Equipment
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Secure Terminal Equipment
Scorecard Example13
Secure Terminal Equipment
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Secure Terminal Equipment and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Secure Terminal Equipment129
1.1 Project Charter: Secure Terminal Equipment131
1.2 Stakeholder Register: Secure Terminal Equipment133
1.3 Stakeholder Analysis Matrix: Secure Terminal Equipment134
2.0 Planning Process Group: Secure Terminal Equipment136
2.1 Project Management Plan: Secure Terminal Equipment138
2.2 Scope Management Plan: Secure Terminal Equipment140
2.3 Requirements Management Plan: Secure Terminal Equipment142
2.4 Requirements Documentation: Secure Terminal Equipment144
2.5 Requirements Traceability Matrix: Secure Terminal Equipment146
2.6 Project Scope Statement: Secure Terminal Equipment148
2.7 Assumption and Constraint Log: Secure Terminal Equipment150
2.8 Work Breakdown Structure: Secure Terminal Equipment152
2.9 WBS Dictionary: Secure Terminal Equipment154
2.10 Schedule Management Plan: Secure Terminal Equipment156
2.11 Activity List: Secure Terminal Equipment158
2.12 Activity Attributes: Secure Terminal Equipment160
2.13 Milestone List: Secure Terminal Equipment162
2.14 Network Diagram: Secure Terminal Equipment164
2.15 Activity Resource Requirements: Secure Terminal Equipment166
2.16 Resource Breakdown Structure: Secure Terminal Equipment168
2.17 Activity Duration Estimates: Secure Terminal Equipment170
2.18 Duration Estimating Worksheet: Secure Terminal Equipment172
2.19 Project Schedule: Secure Terminal Equipment174
2.20 Cost Management Plan: Secure Terminal Equipment176
2.21 Activity Cost Estimates: Secure Terminal Equipment178
2.22 Cost Estimating Worksheet: Secure Terminal Equipment180
2.23 Cost Baseline: Secure Terminal Equipment182
2.24 Quality Management Plan: Secure Terminal Equipment184
2.25 Quality Metrics: Secure Terminal Equipment186
2.26 Process Improvement Plan: Secure Terminal Equipment188
2.27 Responsibility Assignment Matrix: Secure Terminal Equipment190
2.28 Roles and Responsibilities: Secure Terminal Equipment192
2.29 Human Resource Management Plan: Secure Terminal Equipment194
2.30 Communications Management Plan: Secure Terminal Equipment196
2.31 Risk Management Plan: Secure Terminal Equipment198
2.32 Risk Register: Secure Terminal Equipment200
2.33 Probability and Impact Assessment: Secure Terminal Equipment202
2.34 Probability and Impact Matrix: Secure Terminal Equipment204
2.35 Risk Data Sheet: Secure Terminal Equipment206
2.36 Procurement Management Plan: Secure Terminal Equipment208
2.37 Source Selection Criteria: Secure Terminal Equipment210
2.38 Stakeholder Management Plan: Secure Terminal Equipment212
2.39 Change Management Plan: Secure Terminal Equipment214
3.0 Executing Process Group: Secure Terminal Equipment216
3.1 Team Member Status Report: Secure Terminal Equipment218
3.2 Change Request: Secure Terminal Equipment220
3.3 Change Log: Secure Terminal Equipment222
3.4 Decision Log: Secure Terminal Equipment224
3.5 Quality Audit: Secure Terminal Equipment226
3.6 Team Directory: Secure Terminal Equipment229
3.7 Team Operating Agreement: Secure Terminal Equipment231
3.8 Team Performance Assessment: Secure Terminal Equipment233
3.9 Team Member Performance Assessment: Secure Terminal Equipment235
3.10 Issue Log: Secure Terminal Equipment237
4.0 Monitoring and Controlling Process Group: Secure Terminal Equipment239
4.1 Project Performance Report: Secure Terminal Equipment241
4.2 Variance Analysis: Secure Terminal Equipment243
4.3 Earned Value Status: Secure Terminal Equipment245
4.4 Risk Audit: Secure Terminal Equipment247
4.5 Contractor Status Report: Secure Terminal Equipment249
4.6 Formal Acceptance: Secure Terminal Equipment251
5.0 Closing Process Group: Secure Terminal Equipment253
5.1 Procurement Audit: Secure Terminal Equipment255
5.2 Contract Close-Out: Secure Terminal Equipment257
5.3 Project or Phase Close-Out: Secure Terminal Equipment259
5.4 Lessons Learned: Secure Terminal Equipment261
Index263
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5