on the second next page of the Self-Assessment.
Your completed Process Thinking Scorecard will give you a clear presentation of which Process Thinking areas need attention.
Process Thinking
Scorecard Example
Example of how the finalized Scorecard can look like:
Process Thinking
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Process Thinking
Scorecard Example12
Process Thinking
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:26
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Process Thinking and Managing Projects, Criteria for Project Managers:126
1.0 Initiating Process Group: Process Thinking127
1.1 Project Charter: Process Thinking129
1.2 Stakeholder Register: Process Thinking131
1.3 Stakeholder Analysis Matrix: Process Thinking132
2.0 Planning Process Group: Process Thinking134
2.1 Project Management Plan: Process Thinking136
2.2 Scope Management Plan: Process Thinking138
2.3 Requirements Management Plan: Process Thinking140
2.4 Requirements Documentation: Process Thinking142
2.5 Requirements Traceability Matrix: Process Thinking144
2.6 Project Scope Statement: Process Thinking146
2.7 Assumption and Constraint Log: Process Thinking148
2.8 Work Breakdown Structure: Process Thinking150
2.9 WBS Dictionary: Process Thinking152
2.10 Schedule Management Plan: Process Thinking154
2.11 Activity List: Process Thinking156
2.12 Activity Attributes: Process Thinking158
2.13 Milestone List: Process Thinking160
2.14 Network Diagram: Process Thinking162
2.15 Activity Resource Requirements: Process Thinking164
2.16 Resource Breakdown Structure: Process Thinking165
2.17 Activity Duration Estimates: Process Thinking167
2.18 Duration Estimating Worksheet: Process Thinking169
2.19 Project Schedule: Process Thinking171
2.20 Cost Management Plan: Process Thinking173
2.21 Activity Cost Estimates: Process Thinking175
2.22 Cost Estimating Worksheet: Process Thinking177
2.23 Cost Baseline: Process Thinking179
2.24 Quality Management Plan: Process Thinking181
2.25 Quality Metrics: Process Thinking183
2.26 Process Improvement Plan: Process Thinking185
2.27 Responsibility Assignment Matrix: Process Thinking187
2.28 Roles and Responsibilities: Process Thinking189
2.29 Human Resource Management Plan: Process Thinking191
2.30 Communications Management Plan: Process Thinking193
2.31 Risk Management Plan: Process Thinking195
2.32 Risk Register: Process Thinking197
2.33 Probability and Impact Assessment: Process Thinking199
2.34 Probability and Impact Matrix: Process Thinking201
2.35 Risk Data Sheet: Process Thinking203
2.36 Procurement Management Plan: Process Thinking205
2.37 Source Selection Criteria: Process Thinking207
2.38 Stakeholder Management Plan: Process Thinking209
2.39 Change Management Plan: Process Thinking211
3.0 Executing Process Group: Process Thinking213
3.1 Team Member Status Report: Process Thinking215
3.2 Change Request: Process Thinking217
3.3 Change Log: Process Thinking219
3.4 Decision Log: Process Thinking221
3.5 Quality Audit: Process Thinking223
3.6 Team Directory: Process Thinking225
3.7 Team Operating Agreement: Process Thinking227
3.8 Team Performance Assessment: Process Thinking229
3.9 Team Member Performance Assessment: Process Thinking231
3.10 Issue Log: Process Thinking233
4.0 Monitoring and Controlling Process Group: Process Thinking235
4.1 Project Performance Report: Process Thinking237
4.2 Variance Analysis: Process Thinking239
4.3 Earned Value Status: Process Thinking241
4.4 Risk Audit: Process Thinking243
4.5 Contractor Status Report: Process Thinking245
4.6 Formal Acceptance: Process Thinking247
5.0 Closing Process Group: Process Thinking249
5.1 Procurement Audit: Process Thinking251
5.2 Contract Close-Out: Process Thinking253
5.3 Project or Phase Close-Out: Process Thinking255
5.4 Lessons Learned: Process Thinking257
Index259
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you assess your Process Thinking workforce capability and capacity needs, including skills, competencies, and staffing levels?
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2. Is the need for organizational change recognized?
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3. Are employees