elements of the Process Thinking business case?
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74. How often are the team meetings?
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75. Are all requirements met?
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76. Is full participation by members in regularly held team meetings guaranteed?
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77. How do you think the partners involved in Process Thinking would have defined success?
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78. When are meeting minutes sent out? Who is on the distribution list?
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79. How do you keep key subject matter experts in the loop?
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80. Have all basic functions of Process Thinking been defined?
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81. Have all of the relationships been defined properly?
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82. How and when will the baselines be defined?
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83. How do you manage scope?
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84. How would you define the culture at your organization, how susceptible is it to Process Thinking changes?
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85. Are there any constraints known that bear on the ability to perform Process Thinking work? How is the team addressing them?
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86. Is it clearly defined in and to your organization what you do?
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87. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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88. Is the scope of Process Thinking defined?
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89. Is the Process Thinking scope complete and appropriately sized?
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90. Is Process Thinking linked to key stakeholder goals and objectives?
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91. What constraints exist that might impact the team?
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92. How do you manage changes in Process Thinking requirements?
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93. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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94. Is the team sponsored by a champion or stakeholder leader?
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95. Who defines (or who defined) the rules and roles?
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96. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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97. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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98. What are the compelling stakeholder reasons for embarking on Process Thinking?
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99. Who is gathering Process Thinking information?
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100. The political context: who holds power?
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101. When is/was the Process Thinking start date?
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102. Has a high-level ‘as is’ process map been completed, verified and validated?
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103. Is Process Thinking required?
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104. How do you gather requirements?
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105. In what way can you redefine the criteria of choice clients have in your category in your favor?
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106. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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107. Will team members perform Process Thinking work when assigned and in a timely fashion?
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108. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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109. How do you manage unclear Process Thinking requirements?
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110. How does the Process Thinking manager ensure against scope creep?
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111. What is the scope of Process Thinking?
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112. Is the Process Thinking scope manageable?
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113. Do you have organizational privacy requirements?
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114. Is there a clear Process Thinking case definition?
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115. Are different versions of process maps needed to account for the different types of inputs?
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116. How is the team tracking and documenting its work?
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117. Is the team equipped with available and reliable resources?
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118. Are resources adequate for the scope?
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119. What key stakeholder process output measure(s) does Process Thinking leverage and how?
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120. Has a Process Thinking requirement not been met?
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121. What customer feedback methods were used to solicit their input?
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122. Has everyone on the team, including the team leaders, been properly trained?
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123. How will the Process Thinking team and the group measure complete success of Process Thinking?
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124. What system do you use for gathering Process Thinking information?
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125. Have the customer needs been translated into specific, measurable requirements? How?
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126. Does the team have regular meetings?
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127. What happens if Process Thinking’s scope changes?
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128. Are improvement team members fully trained on Process Thinking?