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129. Is there a critical path to deliver Process Thinking results?
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130. Are required metrics defined, what are they?
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131. What sources do you use to gather information for a Process Thinking study?
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132. What are (control) requirements for Process Thinking Information?
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133. What information do you gather?
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134. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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135. What is out of scope?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Process Thinking Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How will effects be measured?
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2. What tests verify requirements?
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3. Where is the cost?
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4. How do you verify if Process Thinking is built right?
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5. Do you have any cost Process Thinking limitation requirements?
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6. What can be used to verify compliance?
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7. Are the Process Thinking benefits worth its costs?
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8. What does verifying compliance entail?
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9. How can you reduce costs?
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10. What details are required of the Process Thinking cost structure?
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11. How can a Process Thinking test verify your ideas or assumptions?
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12. Have design-to-cost goals been established?
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13. Where can you go to verify the info?
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14. What measurements are possible, practicable and meaningful?
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15. Are the measurements objective?
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16. How can you measure Process Thinking in a systematic way?
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17. Does a Process Thinking quantification method exist?
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18. Are there measurements based on task performance?
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19. Are indirect costs charged to the Process Thinking program?
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20. How is the value delivered by Process Thinking being measured?
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21. How do you verify your resources?
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22. Are Process Thinking vulnerabilities categorized and prioritized?
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23. Did you tackle the cause or the symptom?
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24. How do you verify and develop ideas and innovations?
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25. How are you verifying it?
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26. How long to keep data and how to manage retention costs?
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27. What are the current costs of the Process Thinking process?
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28. What are your key Process Thinking organizational performance measures, including key short and longer-term financial measures?
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29. When are costs are incurred?
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30. Who pays the cost?
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31. What harm might be caused?
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32. How will costs be allocated?
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33. How will success or failure be measured?
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34. Is the solution cost-effective?
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35. What are allowable costs?
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36. What is the root cause(s) of the problem?
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37. Is there an opportunity to verify requirements?
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38. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Process Thinking services/products?
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39. What are the Process Thinking investment costs?
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40. How can you measure the performance?
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41. What are the types and number of measures to use?
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42. How do you control the overall costs of your work processes?
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43. How do you verify Process Thinking completeness and accuracy?
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44. What does losing customers cost your organization?
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45. What does a Test Case verify?
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46. What methods are feasible and acceptable to estimate the impact of reforms?
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47. What are the costs of reform?
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48. Are actual costs in line with budgeted costs?
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